Customer Testimonials
They do a good job of delivering on their commitments. Their follow up is good.
Freeman has always been quick to come out and fill our tank. They also have worked on our gas logs and we're very informative about the operation of our unit!!
Professional, courteous and prompt
The person that delivered the propane was very nice.
Unfortunately I ordered on the 17th and it didn't get delivered until the 31st. I didn't mind the delay in delivery, but my card, that is on file, had to be reactivated by me in order to pay since it fell off the delivery after so many days.
Service is always fast and friendly. Paying your bill is also easy online.
I like the ability to call the Freeman Gas office to order a propane delivery and not have to order a delivery thru some sort of app. Talking with a representation gives me the assurance that the order will be processed. My experience with web sites for other companies does not always give the complete assurance that what was ordered will actually be delivered on time as requested.
They were on time for the set appointment. Driver was very nice and professional.
Thoughtful and courteous repairman came out to inspect my tank and fireplace appliance.
I CALLED BECAUSE WE WERE COMPLETELY OUT OF PROPANE. THEY GOT IT HERE THE SAME DAY. THANK YOU SO MUCH!
SERVICE.
Friendly and easy group to work with
Since the day I started with them as my propane provider they have been great. I have never run out of propane, 1 call to the office and the truck shows up a day or two later [ I always call at around 30%]. The office staff couldn’t be more helpful and pleasant to speak too, they make you feel like you’re a valued customer and not just an account number. I have highly recommended them to my friends and neighbors.
Very easy to schedule service, tech was right on time and very professional and knowledgeable.
Great Customer service
Great customer serbic
Prompt deliver when tank needs to be filled.
Dependable.
Simple, easy, proactive.
We have 2 large propane tanks and they are always filled in a timely manner
very good service
Friendly and caring. Last winter we ran out of propane on a very cold night. We were a new customer then and our usage had not been evaluated yet. We had a fill up in an hour. We never received that kind of service from our previous company.
I like that I can still call and be connected to a familiar voice. The delivery people are very nice also.
Prompt service excellent people
The service man was friendly ,helpful in showing how to use heater to my brother would recommend to everybody
What I like best is that YOU take care of it. I don't have to do anything but pay my bill. Thanks.
We have been customers for almost 6 years. Raye is the BEST
I love how friendly all the employees are there. Tommy is extremely helpful also!
The service
The entire Freeman team was great - Alison (customer service), Tommy (tank site selection and setup), and Chris (actual tank install). I was most impressed with each of the team members. It all began with Alison, who carefully and efficiently walked me through the process and answered my questions over the phone. She put me in contact with Tommy, who helped me determine tank size, site selection and coordination of the tank installation. Then, Chris handled the actual tank install - digging the hole for tank, installing tank and covering up the tank. Again, they were each outstanding and a pleasure to work with on the gas service. I highly recommend them.
Respectful, friendly, and prompt service always.