Customer Testimonials
Convenience
Great service
Being available, dependable and prompt
All of you are wonderful…….
I like that Freeman responds quickly to any questions or problems when I call.
Timely and thorough
I like most everything! The only thing I don’t like is Freeman gas has let my tank run out of gas twice in the last two winters! It looks like they have put a monitor system on the tank to alert them, but have not communicated it to me. I’m not there in the winter so I depend on the heat running at the low level and it runs on propane! I’ve been with Freeman since 2015!
Competitive pricing. Reliable service
Freeman’s of Highlands is wonderful. Always friendly, helpful and there for us. Can’t recommend them enough.
Chad was very professional and polite. Even took his shoes off to protect our carpets which just happened to be new.
Prompt response to any situation
Easy auto refill process
On time!!
Office Staff in Highlands
Always great
Good service fair prices
Very responsive to requests to delivery and customer service in your Highlands office
You responded to me quickly this past week for a fill up. Think you also might be sending one of the smaller trucks here because my driveway looks good. The driver doesn’t have to back out anymore.
Prompt response to questions and requests. Polite and friendly service.
Our initial safety inspection stayed on schedule despite the hurricane, and the tank was filled promptly after this was completed.
Friendly and helpful staff in Highlands, NC office. After 8 years providing service to our home, we have been completely satisfied with Freeman Gas.
Quick response
I like the fact they check the amount but I don’t like that they let me run out of gas. That being said he did come right away.
Both over the phone and in person, I was new to propane gas. The people I talked to were so friendly and knowledgeable. They walked me thru everything. The people that came out to do the safety check, also very friendly. Look forward to having a relationship with you
Friendly staff
Timeliness
Nathan went over and above when he delivered our propane after the hurricane. Professional and knowledgeable, he even helped us to restart our generator that had died the day before (not from lack of propane, but from a lack of oil).
Quality technicians
I spoke to a very nice lady, several days after Hurricane Helene…….i was asking for a service truck to refill our tank. A couple of days later a truck topped off our tank. Our house was hosting eight people who had no power. Ages ranged from seventy-five to ninty four. From all of us…..thank you.

Professional, dependable and friendly.