Customer Testimonials
quick availability by phone and service when needed
Our tank is monitored so we never have to worry about running out of fuel. Everything has always run smoothly for us and service.
Since the acquisition, customer service has improved dramatically. Also, there has been improved communication.
Good service
Efficient
You deliver on time.
Quick response.
Service
I love the staff that works there. They are amazing
Good service and friendly employees
Autofill propane
The service was excellent. The young servicemen were prompt, courteous and explained everything so that we could understand the operation of the products.
I LOVE how easy to reach and responsive Freeman is!
The representatives I've dealt with lately helped me quickly with the issue(s) I was calling about, did what they said they would do, and were very friendly and helpful. I just wish all businesses were like that. My local Freeman company is in Highlands, NC - I also LOVE that there is a local office to visit in person. Please keep up the good work!
Quick reliable response.
Yolu are very professional and easy to work with. 👏
Courteous timely service.
Great customer service from your office staff and your field staff!
very reliable in re- filling - can pay bills on line
Great product & service
The service man who came to our home late Friday afternoon (Black Friday) to refill our tank and test for leaks was professional, knowledgeable and thorough. The lady at dispatch who scheduled the appointment was also very kind and offered a sense of urgency to our situation.
The people who work at the Highlands location are amazing, professional, and helpful.
Prompt about refilling my tank when I request it.
Great service
Great service and people. I feel like I have stepped back in time when you actually talked to people, they listen and then they do what they say!
Freeman Gas stays on top of my tank status so I never run out or have to call for refill.
Very responsive and friendly. Would not hesitate to recommend
Jeremy,
Was helping me solve an issue with my lower level Direct Vent fireplace that will not draft/draw.
He didn't forget about my issue and kept asking around to see if there was something we missed when checking it out. He finally decided that all was done that could be done and that my Direct Vent system just doesn't work. I feel he help exhaust all possible fixes.
It works
Customer service

Very friendly, with terrific suctomer service.