Customer Testimonials
We have used Freeman Gas since we first built our house over 30 years ago. We still have the same tank that is located outside. It has survived major storms, snow and icy conditions. Our house is located on a mountain. To reach us you have to drive up a gravel road and our driveway is quite steep with very little space to maneuver, however, Freeman Gas has always delivered our gas as needed.
Great service and pre payment plans.
I was very happy with my recent propane delivery service. Your technician was professional, timely, and courteous.
I also had called you for service on my fireplace blower fan. Your technician, Randy, came out timely and was very courteous and professional. Unfortunately, he was not able to fix our failed blower during his visit because the staff with whom I contacted by phone to schedule the service did not pass on critical information I gave them prior to Randy's visit--namely the model and serial numbers of my fireplace I gave them about three weeks ago so they could look up the needed parts, the price of the parts, and ordering of the parts so Randy could have them with him during the service visit.
Time and cost are critical for a business to survive. The failure of your receptionists to pass on critical information prior to a service visit will now require a second visit for you to repair our fireplace. This will cost you extra expenses for your technician's travel and time. i would have given you a much lower score because of this, but was impressed with Randy's agreement to come and look at the problem for no charge so he could pass the critical information to your "ordering" staff. I hope that you can order the part and schedule a new service ASAP. And please accept this as hopefully helpful criticism.
Responsive and professional
I called with an urgent problem. Your staff handled it quickly and professionally. The service person was great.
Excellent customer service - especially after hours emergency.
Very pleased with the service since we movto Brevard.
Great service
They were able to help me in an emergency situation!!! Purchased home and the gas was extremely low. They were able to fit a deliver in quickly and save the day! Everyone from their corporate number to the local Brevard office was very helpful and professional. The delivery guy was very friendly and was able to answer all my questions being that this is the first time I've owned a home that had gas and delivery needs. Thanks to the entire team for all their help and support!!!
The delivery drive was professional, prompt, polite. Excellent service.
Quick and dependable service
Dependable products. Great people at Brevard office!
Prompt and effcient responses to my questions. I still need to contact the Hendersonville phone number since the Brevard number is to busy or no one takes my phone calls
Communication was well done. Delivery on time.
Prompt and courteous
Easy to deal with and have done what they've said.
I appreciate the quick delivery of the propane and the detailed billing statement. We have been customers for over 40 years.
Real people manning the phones. Fasr response to questions and inquires. Good delivery service.
I liked it better when I could talk directly with local office and have quicker answers. I think the problem could be solved more help.
Your driver was very nice.
You respond to the customers needs.
We were very happy that your driver was sent so quickly as we were down to under 20% in our tank. We are not in town very often and were leaving when the delivery was made. Saved is asking neighbors to check on tank for us. Very quick delivery after we requested online. Thanks Freeman Gas Brevard!!
Alwasy there for our church when needed
for the first time in years, they come out to check to see what the gas level is so I don;t run out
Prompt and polite call when we need fuel.
Timeless
Good monitoring of gas requirements and timely delivery.
Always keeping up with my propane tank, as an 82 year old single person,I depend on my heat an a/c to keep comfortable.......
Reliable service and very helpful staff.
Your employee was very courteous.. when he delivered the propane to our house.