Customer Testimonials
You respond to the customers needs.
We were very happy that your driver was sent so quickly as we were down to under 20% in our tank. We are not in town very often and were leaving when the delivery was made. Saved is asking neighbors to check on tank for us. Very quick delivery after we requested online. Thanks Freeman Gas Brevard!!
Alwasy there for our church when needed
for the first time in years, they come out to check to see what the gas level is so I don;t run out
Prompt and polite call when we need fuel.
Timeless
Good monitoring of gas requirements and timely delivery.
Always keeping up with my propane tank, as an 82 year old single person,I depend on my heat an a/c to keep comfortable.......
Reliable service and very helpful staff.
To me they are very dependable
Professional
Everyone from Phone to delivery was wonderful. The receipt that prints out at the truck does not have a total on it, so I cannot POD. I would love it if that could be changed and i could write them a check on the spot. Other than that, it's always a good experience.
Showed up as scheduled. Were professional
I like that when I call for gas, you are always quick with service!!
Propane
Service
always friendly , and will try solve any issues we have as soon as possible
I like the responsiveness of the staff to requests for delivery and the prepayment program that lets us lock in a price for the winter.
I appreciate not having to call to get propane. I'm guessing that you all have a way to read the meter remotely, or maybe you just stop every few months after figuring out our use patterns. Either way, we've never gotten too low, and the folks who come to fill the tank are the best! Professional, friendly, and safe.
Friendly staff and service
Receptive, courteous service
Since we have no choice but to rely on Freeman, as it is now under Superior, responsiveness to our need for propane refill is our primary, and critical, criterion. By this measure, our most recent experience far surpassed our previous one, where we were in a potentially serious state of running out of our heating fuel.
We had almost 70% full tank when driver delivered. Would have preferred to have waited to a later time at 40% or less. (Would like to have a readout to driver from street).
We paid $20 in fees for a $269 delivery
Have changed to an on call as a result of all of this. We are full time and monitor tank %.
Also Driver only filled to 78%. Apparently in a hurry as did not put clip back on lid. Also dragged hose up gravel driveway that I had to large repair divot before it rained. This did not happen with our last delivery.
We are overall happy with superior plus and their service and telephone communication and help. When we were on phone about the prebuy purchase the cs person helped us figure out how much we should buy!!!
They took care of us at a fair price.
You have restored my faith in your service. We have been monitoring our propane gas level in case you did not come before we would run out.
Thank you for filling our tank without us calling you. Except for one year post Covid, this is how our 25 years experience always was with the company.
Susan Weitman
Timely service. Friendly employees!
Quick response
Very responsive when called with questions or asking for a deliver.
Zach delivered this past Friday and he was professional and informative. It was a pleasure to actually meet him and getting feedback on the service.
Great service from office staff to delivery personnel.
Your driver was very nice.