Customer Testimonials
your associates are timeley helpful..doing a good job
Tim is the best and highly recommended!
The ordering of propane process is easy thru your website.
Customer service is excellent if I have to make a call.
Wonderful service!
Everything went as planned to get the propane delivered as scheduled!
Friendly
Excellent friendly service.
Delivery team excellent and customer service is good
The service is great.
Great people to work with . Lightning fast delivery . Very polite and pro drivers . Thank You !
I chose your company because of a LOCAL agent, within 10 miles of our community, solely because of my trust in her. She left Amerigas, and so did the majority of our friends because they were horrible. Nancy worked in the Frazier Park location and I found out recently that she left. Needless to say, I am devastated because she is THE ONLY PERSON who understands this area, the clientele AND that we are not a 'rich and wealthy' area. I am self-employed and have health/physical issues. The pricing you charge is almost double that of the competition in this area. Had I not reached Sonia on my most recent call, I would have cancelled my service and found (yet another) propane provider. I hope that the service Nancy provided, along with the courtesy, RESPECT and human kindness continues with the other agents. Sonia seems to understand. My conversation with her is THE ONLY REASON I am still paying your prices.
I've heard plenty of horror stories about other propane providers in our area. We've been here a few years now and our experience with Western has been terrific the whole time. Service is always prompt, pricing is fair, and the delivery drivers are friendly and helpful. We're very happy customers!
Great service!
Convenient & no hassle. Great customer service!
Everything! Service, employees, and reliability!
The Staff
The delivery person is very professional and courteous
He makes sure not to damage our property while delivering propane
We really aprreciate the fair, affordable pricing of your products, and the Service is way better than any other propane service we have used in the past 25 years! (better than our 2 previous providers in this north county.) Thank you!
Fast and competent service technicians. Helpful and courteous office personnel.
Determined delivery drivers. Online payment system
At the end of the day, propane is propane. However, it is the service where the rubber meets the road!
That being said; Since starting service with Western Propane in 2018, and even through the transition to Superior, the same great service and attention we we have been a custom to receiving, has continued on an unfaltering level.
I would like to add that up here where we live in Pine Mountain Club, with a myriad of tank locations and many in unforgiving terrain, your drivers deal with some back breaking pulls, so kudos to them for the hard work they put forth everyday, rain, snow and at time even darkness!
Thank you,
The Rieth's
Good price, Good service
Fast answer the phone, resolve problems and speak Spanish. I like the way you’re time work.
good service and dependable
Efficient delivery.
I called to have Western Propane top off our company's propane tank due to a scheduled PG&E outage the following week. Western Propane was out the next day and handled my request. Reliable customer service you can count on which is hard to find these days. Thank you Western Propane!
WP service is reliable, dependable and straight forward. They are very good at checking my supply to make sure I don't run out.
Clear cut instructions for a propane beginner.
I enjoy the regular and timely deliveries.Great job everybody
Unassuming competence!
Great service and really helpful people to deal with!
No complaints from this customer!