Member Testimonials
Very friendly front desk staff
One of the best offerings is the AOA low impact aerobics. It is the biggest reason that I am a member. If it wasn't available, I would have to look for other options.
I am a new cancer survivor and I’m enjoying the Live Well class
and I appreciate being able to use the Y on other days to get my strength
and health back.
The facility is clean. The machines are well kept. The employees at the front desk are really nice. We also get a veterans discount on our membership. We are really happy we switched to the Frisco Family YMCA!
Everything
Friendly people and very clean
Great food and service
Every coach and front desk so serious and enthusiastic,especially like Mari ,Cynthia and Angela
The cleanliness and location. However, for the last 3 months, there hasn’t been enough keys for multi drawer cabinet for wallet, keys, etc.
Only 2 keys for 20 + boxes
Enrollment was very easy. Also, very friendly and helpful staff!
Instructors are excellent and welcoming! You have many options of workouts and great people to work out with! My husband really appreciates the updated equipment as well. We love our YMCA!
Very friendly people and staff.
cleanliness
I like everything about the YMCA, The staff are so friendly, helpful and nice. Love the classes, and the instructors are great. The atmosphere at the Y is very warm and friendly! I am a very happy member!!!
We love the refs who are great with the kids and use opportunites to teach. We like that it's laid back, TRULY recreational.
It is nearby my home and offers senior classes. The instructors are qualified and personable. I wish delighted when the YMCA started offering Tai Chi in my area
People, staff, equipment.
It is very clean and bright. All the equipment seems new and it’s not crowded. The locker room and restroom area is also very clean.
Cleanliness. Polite staff.
We LOVE the fitness instructors and childcare employees (Vero, Magda, Anabelle, Sadie, etc). My kids feel SO comfortable there!
I love the atmosphere. I like seeing people of all ages and abilities working out together.
Very good and well organized!
Instructors and front desk folks are very friendly and really good at what they do. They have wide variety of classes at different times of the day. Love coming here.
I like the focus on the recreation and fun of the sport, not winning or training to become future elite athletes.
The facility is always very clean! There are plenty of machines available, and the staff is always very friendly and professional.
It is a very comfortable, non-judgmental place to work out. It isn't filled with "influencers" videoing themselves all of the time and is rarely overcrowded. Equipment is clean and maintained. Looking forward to trying some of the classes.
Variety of programs and very welcoming instructors!!
Our coaches Gilbert and First name removed Moses are great. The game day organization was a bit much this season with split courts and limited seating there were times we didn’t know where to play or who we were playing. Referees were present but not as engaging with the kids as past seasons. The pictures were not well organized and disappointing we didn’t get a whole team picture. Overall the program is worth the money paid just a few kinks to iron out.
Ms. Johnson was my daughter's Basketball coach, and she was above and beyond my expectation!

The personnel spend time getting to know us as members, and it's such a family friendly environment.
The classes and instructors are top notch, very professional, yet make it a fun experience.