Customer Testimonials

Good customer service - good pricing.

Reliable delivery schedule

Reliable delivery for automatic delivery.

Serviceman extremely polite and friendly!

Automatic refill .

Polite drivers. Never lets me run out.

dependable, easy to work with

I called urgently Saturday night when we arrived at our seasonal cottage and didn't have propane.
Customer service was excellent and arranged for a delivery first thing on Monday without any additional charge.

Repair was on time through arrangements from a remote site. Thank-you

Fuel is fuel, but the service provided by the vendor is the difference between companies. and Rymes has always provided me with good service. The Customer Service phone service could use some attention (but is probably suffering the same woes as general retail when it comes to staffing), but once a Customer Service representative gets on the line, things happen.

Always there when needed.! Great customer service.

Reliable Service.
Technicians, Jerry & Mike whom I have most recently
delt with are respectful and give feedback all on questions.
Delivery Drivers are polite.
Phone contacts are courteous.

It took some time to get our propane scheduling right, but after that deliveries have been timely. That’s the most important thing. Staff is friendly and helpful.

You've got some great people working for you. (Kerry/Nicole)

We have had excellent service from you.

The very nice driver, plus product.

Automatically fill

Friendly staff very helpful and courteous. Prompt service.

The staff is friendly and responds quickly and efficiently.

The great service provided by Bob!

Thanks to your system of keeping track of my usage of your products, fuel oil and LP, I was comfortable all winter because your excellent employees delivered on time!

The staff in Ossipee including the receptionist, the drivers, and repair technicians are all friendly, helpful, and take pride in their work. Because of them I have been a customer for almost 10 years. I would like to stay with Rymes but am considering finding another provider.

When scheduling work or delivery to my property in Ossipee I need to drive 70 miles to unlock the gate so service personnel can access my property. It is important to me to have a general idea of when they will arrive so that I can be there in time to let them in. Most times when I call Rymes (not Ossipee location) to find this out I am told it is not possible to give a time window. "They will get there when they get there, we can't control our drivers".

I don't want to be there to early, or too late. My time is valuable to me and I don't want to waste it waiting hours and hours.

Rymes needs to take a look at this concern and find a solution for your customers so as not to cause them unnecessary inconvenience and aggravation for what should be a simple fix. Customers need a general idea of when your representative(s) will arrive. A time window, "between this time and that time", not like "sometime today."

People I have dealt with recently have been very helpful.

prompt service, friendly staff

Fast service

Timely delivery and decent prices.

Personal attention to my needs as a customer and homeowner

The truck driver was amazing. He checked for leaks and lit my oven for me, He was professional and sweet.

We are new customers everything seems to be going along great.
The office staff took great care of us.
Thanks!

Reasonable propane price