Customer Testimonials
Friendly human on the phone once you select the correct number. The order gets placed and the delivery is made . I have not had an issue in five years of doing business .
I like every thing becouse it work I think every one is so friendly and A willing to work and help whatever you need
Your customer reps are very friendly and helpful on every call made to Rymes.
Auto delivery and online payment are great. Any issues I've had are taken care of quickly.
Prompt, friendly, very professional.
Everything!
I gave you a 10. That speaks for itself.
I am pleased with the ease of reaching a person that is efficient, kind and responsive to fuel issues.
Quick response to immediate needs
Prompt and accurate.
Prompt service.
I've been a customer for twenty-five years and I've never run out of propane.
Recently there was difficulty delivering gas to me because of major road construction in my neighborhood; twice, the driver reported that he couldn't get to my house because of street inaccessibility. Christina, in your Keene office was concerned that I might run out of gas, so she contacted dispatch who made arrangements with another driver to make a special after the construction ceased for the day and the road was re-opened. Sure enough, your driver, Jesse, showed up right on schedule and I was able to direct him to my house for my delivery.
I want to give credit to Christina, the person in dispatch, and especially to the driver, Jesse, who impressed me with his professionalism, and courtesy.
Keep up the good work
John DiBernardo
Reliable
Always great service and delivered quickly.
I have been with Rymes for about 16 years now. Your employees are friendly, professional and polite. I had hoped for a lower price on my propane this year but I value your long history of service over a short term lower price with another company.
Automatic delivery
You are very prompt with deliveries. As a first time propane user, I was very nervous about running out of propane, but the office help put my mind at ease, and reassured me that they monitored the levels,
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answers ? promptly, service is quick when needed. the delivery driver always respectful.. deliverys are made on time
Quick, reliable
We have been your customer for many years. You provide excellent service and are readily available if we have a problem, which is very rare. We appreciate your company and highly recommend your service to everyone. Thank you very much.
Always given great response to all issues. Great company.
Staff person very helpful on the phone identifying our needs and scheduling service. The service rep w is very informative.
I have loved everything about rymes! I am however a bit put off on having to wait 4 day without washing up and cooking when it was an over look on our part and couldn't get a delivery or even emergency one with extra cost
I received excellent customer service from our local Rymes store here in Keene.
Reliability & communication
Your prompt service
You guys are great ; great service
You are prompt about delivering propane before we need it. Recently, we had to have a dryer disconnected and reconnected, and everyone from your company who came to our house to accomplish these tasks was delightful.
The timely service filling our propane tank is excellent. My wife and I also want to give high praise for the courteous and professionalism shown to us by Patrick Kennedy and Staci Huckins!
Great response time, professional attitude.