Customer Testimonials
Everything just goes smoothly. No stress. No hassle.
I was contacted by Staci Huckins, a customer service representative in regards to a question I had about my account. Staci was very cordial and sent me a email within an hour with the answer to my question.
Very helpful in a emergency
No complaints since 1994
We’ve been longtime customers. With the business being passed on from Rymes to My Superior Plus we look forward to a continuation of a positive relationship that works for both parties! The pricing, delivery, and personnel have continued seamlessly through the change of ownership.
We love the online information available which allows us to monitor our account at any point in time.
We have been Rymes customers for almost 2 decades. Rymes still provides great customer service! Thank you.
With that said, We have been less than enthused with the Superior Propane merger/website/portal. Constant errors, unable to access the site, poor website design. If you call Superior on the website phone number, they can't help Rymes customers. So we just call Rymes directly and always get the help we need, as we always have! We haven't seen any benefit to having Superior associated with Rymes; it has only caused frustration.
Easy to reach by phone. Discussed plan and accessed via email. Arrive for fill on time.
Dependable - Oil is delivered on time without me having to worry about freezing.
VERY DEPENDABLE FOR DELIVERIES, DO NOT EVEN HAVE TO THINK ABOUT THEM. IF ANY QUESTIONS THAT DO ARRIVE i SIMPLY SEND AN EMAIL AND I GET VERY PROMPT ANSWERS. KEEP UP THE GREAT WORK.
Prompt and efficient.
Needed propane asap and came out that day to fill tank no questions asked
Best prices. Delivers when they say they will, courteous friendly drivers.
You are always on time & your staff are extreamly polite.
Your customer service people are the best!! Reliable service. When I need fuel it is there.
Your price per gallon is somewhat higher than locally owned providers!
Very friendly people always willing to help. Reasonable prices
Loyalty!
Your automatic deliveries and services are prompt.
Great service and very reliable when asking for delivery
prompt
The house is always comfortable. That's sign that your delivery person is a regular visitor here. Thank you.
Lori was wonderful!
While I have recently been disappointed not to have received routine propane deliveries as I have for several years, when I contacted the office Jim was very helpful and gave prompt and courteous service. Thank you, Jim!
prompt, friendly, efficient service
easy to work with and always friendly
As a 25 year customer I have been very satisfied with their service and pricing. Over the years they have improved communication and contact. We called on them for one major problem with our boiler. It turned out to be a difficult fix but they went above and beyond to fix it.
Easy to get hold of. Quick service.
Timely, helpful, and courteous service.
Very happy with things.
The prompt service and the cost.
Good service and competitive pricing
They send all around good techs