Member Testimonials
It’s new
clean and modern, new equipment :)
The Lowell facility, employees and overall friendly atmosphere!
The 5k was so well done for everyone! The kids loved it as much as the runners! A great “trail” run to do! Thank you for all the work and details put in to make a great event!
Friendly, knowledgeable, approachable staff and management. I appreciate the fitness classes as well as the variety of equipment. I really feel I do experience a "full-body workout."
Facilities are clean and well taken care of.The staff are always friendly, helpful and supportive. I can count on my time at the "Y' to be a positive and productive experience. THANKS!
I love the facility. It is always clean and all the machines are always fixed up and working. The staff has such a warm welcoming energy about them that just makes me feel at home! My favorite gym ever by far.
Great facility with all new equipment and it's close to home.
We love the after school offering at Alto, as well as the classes for kids at the ymca location.
My son and I had a great time learning about robots in one of the most recent courses. It was great watching him work to build his own, gain confidence, and be proud of his work!
My son loved the Build a Crazy Robot class. Thank you!
I love everything about the Lite house YMCA!!! The staff are very knowledgeable, friendly and oh so helpful. I love working for The YMCA!
I am loving the fitness for life classes
I love my yoga instructor, Wendy.
I love the Y. It’s a healing, inspiring environment with a wonderful community.
The showers need to be a little hotter. There needs to be a small portable bench in the second shower.
It’s a a great gym. Everyone was very friendly. Extremely clean. Love that it is so close.
All around the best place to workout. Great people.
Still enjoying the new location and the friendly staff
Not crowded, friendly staff
Very well put together and the coaches and instructors for all the programs we have attended so far have been fantastic.
Staff are generally welcoming and pleasant. Being greeted by my first name is an added bonus.
I've noticed a few of the younger staff at the front desk have improved with looking up and saying, "hello", "goodbye", etc. with a smile. Please acknowledge to staff how much these small personal touches are appreciated.
Wellness Coaches on the floor seem to also be becoming more "social" to members. Again, a smile, nod and "hello" goes a long way with members feeling their presence at the Y is acknowledged and valued. I would suggest that WC not sit with their backs to the main exercise floor when they are in their office. Sitting with your back to people looks/feels like a wall, and gives off the nonverbal signal of "don't approach me, I'm not accessible to you." Overall, I see improvement in this area, but perhaps reminders would be helpful.
I enjoy the welcome, community feel to our Y. There is so much good going on every day!
Where do I start? It’s the warm and welcoming feeling you get as soon as you step inside and are greeted by those at the front desk, it’s the clean and bright array of workout equipment and the helpful and knowledgeable staff, it’s the many and varied programs/classes to fit everyone’s capabilities, it’s the new and old friends you’re going to make and share these surroundings and new experiences with.
For my husband and I it has definitely changed our lives for the better. Once I get started, it’s hard to stop - there’s just so much it has to offer!
Coach tyson is great. Organized yet flexible. No issues
The staff is amazing especially the childcare. Everyone makes your family feel welcome and cared for.
I do really love this location because it is smaller and a bit less intimidating…. But, I do really wish there were a few other machines / another bench press, etc. (love the hack squat/ hip thrust machines at MFB) the current hamstring curl is also not my favorite, it’s harder to use especially shorter people. Overall love it here though. Staff are nice and it’s always very clean!
Small commitment, great for trying to see if the child enjoys the sport. Small team sizes for scrimmages
It was easy to sign up and there is no hassle or confusion about when leagues start or finish. Schedule is set up in advance and there is communication between the Y and the coaches and then the parents.
Staff is very personable and friendly. Equipment is well maintained and there is a good variety of activities and classes
Most of the front desk people are friendly. Especially Ronni. She engages in
conversation with everyone who has a conversation with her. She knows everyone's
name. (impressive)
The Yoga instructors are excellent! We are so fortunate to have them!