Customer Testimonials
Never any issues with deliveries.
Service
Great, fast service
professional!
Timely
Customer service is Superd!!!
Jen M. is great to work with!
Good product, timely delivery, reasonable prices and wonderful to work with.
Reliable company. Good product. Pleasant employees.
Always courteous and prompt delivery
I recently had an issue requiring me to contact Osterman customer service. I couldn’t be more happy and satisfied with my interaction with Jennifer Morani. She actually listened to my concern with genuine care and her communication was excellent. She took care of my problem immediately and followed up consistently through the process until everything was fully resolved. I am very grateful for this wonderful interaction. I went from being frustrated and upset to being completely blown away by the amazing customer service. Thank you for everything and earning my trust as a continued customer. I will definitely be recommending to friends and family. ~Jackie Gallant
The folks I talk with and interact with at Osterman are great!!
Everything except the price!
It's easy to get in touch by phone. A REAL person answers and is able to help. That is HUGE.
Also, if the delivery can't be made because of snowy conditions, etc. I'm always told that an attempt was made to deliver.
The drivers are always courteous and efficient.
Our driver is the best !!!!
The person who checked the propane tanks and answered my questions was personable and answered my concerns putting me at ease.
friendly phone personel. great drivers.
They also monitor my tanks. And if we are getting a storm, I call them and they did come out before the storm because I can't shovel
I enjoy the ease of requesting deliveries and making payments online with the Superior Plus app. Deliveries are always right on time
Transparency.Never need to worry about running out of fuel .
On time delivery! Very professional when that come to the house!
Timely delivery of propane refills.
My delivery guys are the best!
Friendly and efficient!
Everyone I spoke with, from Jen to the techs who came out to address the issue with my propane tank were very polite, friendly and accommodating.
Yes
Prompt, efficient service. Helpful friendly drivers and customer support staff.
I am very pleased with their customer service. Whenever I have a question they answer me promptly. We just had a house generator put in last summer. They came out, hitched everything up no issues I would highly recommend them.
Your service is great
Very responsive !
They are very dependable