Customer Testimonials
Punctuality and communication about appointment scheduling
Always reliable
Scheduled deliveries, simple to use web site.
You delivered the propane in a timely manner.
Customer service is always amazing and the delivery drivers are always extremely respectful, kind, and efficient. The driver even worked around an active birds nest inside the lid of my propane tank, without disturbing them one bit.
I do wish you all would take me off of requirement payments before delivery. I went through a very tough few years and am back on track now and would love the opportunity to order and pay across the 30 days post delivery.
Have been happy with your propane delivery
Always prompt & easy to make appointments
Efficient delivery and on time.
Timely and never an issue
Online account access BUT I really miss the actual delivery slip that used to be available. Can we please have that back?
Easy to pay and easy to order
Good service.
I've dealt with Suburban for several years and have never encountered an issue. The automatic delivery service has been excellent, and the few times I've had to contact Suburban any issues have been resolved immediately. Delivery people are courteous and friendly.
The service is fine. I have tried to contact osterman by email and phone but never received a reply. I want to know if I should have a smaller propane tank. I clearly do not use that much throughout the year
Fast service, always polite
No need to call they just showed up. So I never have to worry
Fast delivery.
Easy to schedule service and a very timely response
Efficiency
Osterman always has great support and service. Prices are always reasonable!
Never have had any problems for over 20 years!
Prompt and quick service
Prompt and reliable service. Any issues are resolved quickly.
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Good service. Excellent customer service
I needed a paper copy of my recent propane delivery… it came in the mail in 3 days!
Thanks for being so accommodating!
Your customer service is 5 star.
Always prompt and courteous. However, for some reason I am no longer getting a slip when there is a delivery. Has that been discontinued?
Friendly and efficient delivery personnel.
Outstanding service. Efficient, polite, attentive.
Osterman respects their existing customers and doesn't just promote new business. Their customer service is great, and the response to requests is outstanding. The Superior/Osterman website is easy to navigate to see all account history & make payments - Dan H of Preston,CT.