Customer Testimonials
Great customer service
Osterman provides consistent service: The Osterman device that indicates a need for delivery works as it should. I have no concern that we will run short of propane that fuels our range, fireplaces, and firepit.
Everything has been working smoothly from installation to fill ups and service.
Ease of use
Always responsive.
I have been very satisfied with the service received, from the initial startup to the present time.
I had years of satisfactory dealings with Osterman Propane, and Superior seems to be satisfactory as well..
We have been very happy with their service when installing the gas equipment for our gas fireplace. the technician obviously knew what to do. He even helped put in the log set and placed the gas equipment in the best spot for lighting. He also found the best place to hide the regulator in the surround. He stayed and lit the first fire to be sure everything was right. Our communication with the office has also been very good and delivery of gas timely.
We haven’t had a problem, and everything seems to happen seamlessly. I would have responded with a 10, but a neighbor told us about a company he has and likes whose propane is less expensive.
Prompt service.
Very happy with the service and new online ordering. Very prompt and friendly service.
The driver was very nice and beautiful
You inform each customer about the time for refilling, the drivers/delivery know exactly what and how with never any issues.
Osterman Propane has been professional, responsive and has delivered the needed propane in a safe and timely manner. The website is easy to use and usually answers all questions. We had a recent need to call Osterman's to check out a gas problem and they arrived within the hour and were informative and able to rectify the problem. We appreciate always knowing that Osterman's is our company and are responsive to customer's needs.
I get good responsive service every time
The delivery people are respectful of our property.
Great service...
driver was very nice
The propane is good
Close to home
Always friendly
I have been with this company for over thirty years, only use gas for cooking and drying clothes. In that thirty years they have been very compassionate and understanding when ever we have had financial difficulties, understanding that I will pay when able and always made sure we had fuel.
Driver James was very professional
We are long time customers. The customer service staff are always helpful. It’s always a pleasant experience when I call for help.
1. They answer the phone, there is no AI survey to navigate
2. Person on the phone was friendly & helpful
3. Delivery was prompt
Prompt service and accommodating
Fast service and great prices
The gentleman that came over our house on Saturday as I tank was near empty was the most knowledgeable, helpful. He even came down and looked at my tankless water heater that man should be working in the office in sales.
Fast and honest service and customer service. Delivery was excellent was perfectly done.
Great personal
I like the fact that you were willing to negotiate with our complex so we are all paying the same price.
Good service. I like the monitoring of the tanks, fair pricing and great web base access to my account.