Customer Testimonials
Service department was awesome for tank set-up, and delivery was prompt thereafter. Great job!
I don't need to be concerned--the gas just comes frequently and conveniently. It's easy to pay online.
Anyone I have spoken with over the phone and the gentleman delivering propane….. very very nice.
So far so good. You had a great price for 2024/25 heating season. Senior discounts much appreciated. Automatic deliveries are great.
Timely refills
Very helpful very educational
My call was answered by a friendly person and the delivery was prompt. A message was sent to my phone notifying me the day of delivery.
I'm very happy because they made it easy.
I never got a delivery receipt on my front door knob...
Always quick to respond to any questions and setting up delivery.
Speed of service, customer service, online account and ease of account info and ease of payment.
The service man did a wonderful job of finding all the leaks and fixing them left by The previous company since 1987.
Thank you
Great employee that was sent to me.
great service!
They are always there to help!
We don’t have to worry about running out of product always punctual.
Clean burning source of energy.
Customer service is great, would definitely recommend this company to anyone
Office staff is friendly when I call and order and they deliver product in a reasonable time. No issues.
I appreciate the service your employees have given to me. My only concerns are that Osterman no longer service for heating any longer
I like the friendliness of the woman who fills our tanks in my community.
Very fast delivery.
Delivery keeps happening without having to arrange for it. When we moved here, it was easy to get started with an account.
Very efficient, great delivery and prices. Not complicated .
Everything
Responsive, prices and timely with delivering propane. Very easy to conduct business with your company.
Very impressed. Ian was super knowledgeable and professional and he also installed our system correctly. He made upgrades for safety and durability.
Great service and excellent customer service by all involved
The customer service is awesome
You installed my propane tanks in quickly. The men were code conscious and made sure they were put in according to code. Others just put them in. They adjusted blocks to make them up to code. And changed out a line which was incorrect. Very impressed with their work ethic. Lisa at the front desk in Plainfield was excellent and made me feel comfortable when I went to pay the bill. She answered all my questions.
Very nice company.
Our company was a very satisfied customer of Osterman Gas Products for many years before I retired. Osterman also delivered our home propane gas.
The service over all of that time was excellent and I never was concerned that anything would go wrong.
I didn't vote a number 10 this time on the survey, because when I called to ask about renewing a contract with Osterman, I asked what the current price was for a gallon of propane and was told that the cost is $2.29 per gallon. "Very good," I said. Should I have had to ask, "What will it be tomorrow?"
So, upon receiving the first First name removed, I found that the price I was being charged was $3.049 per gallon.
Why, oh, it's variable pricing. I suspect it was the sin of "omission."
I know I can change the way I pay if I want to, and I'm okay with changing companies, but disappointed.
Looking for a good future together.
Reliable
Dependable and reliable ALWAYS!
Prompt service.