Customer Testimonials
Very professional and courteous delivery drivers, always! We are always happy to see them arrive!
Prompt and auto pay
Nice service and friendly
Very efficient service, I called for propane because the tank was low, apparently the monitor wasn't reading the level but Lisa at the Southbridge office was able to get a truck at my house the next day, the driver arrived at 7:11am! Lisa was very courteous and very helpful I couldn't have asked for better service and I thanked her. S O
Customer service is very helpful and easy to deal with.
Good service
Always good customer service and responsive
great friendly customer service
Very helpful and friendly
Very happy with the technician who came to our house to refill our propane tank.
Very satisfied . Job done quickly and professionally
People are very nice everyone is super helpful
We have been happy with customer service responses.
You work with people on an individual and personal level. It is not all automated.
What I don’t like is Superior leaves a bill after filling, which was mailed out the next day and processed as paid through my bank and then I receive a totally different bill from Osterman. Seems dishonest.
I enjoy the prompt service.
Quick service
i have been customer for over 30 years and if i ever need service for and of my propane products ease of arranging service is good, technicians are very knowlegable automatic deliveries are always on time and budget programs are great
Jim the service
Great service as always. Thank you.
Prompt service
Friendly services and wonderful staff.
We've been a propane customer since 1987 when we built our home & know we can count on Osterman for great service & advice. :)
Service delivery was right on time. Driver was very personable and professional.
Promptservice
Auto delivery
The automatic delivery program.
Timeliness.
Very helpful and friendly when I thought I had 25% but it was actually empty. They got me back up and running.
Propane heat is warmer than electricity and my home is warmer longer. The automatic fill-up is so convenient as is the level payment.
The fact that I haven’t run out of propane and that I don’t in the future. I can only assume that my electronic tank monitor is working. Office staff is always pleasant if I have to call for something.