Osterman Propane
47 Hook Street
Southbridge
MA 01550
United States

Customer Testimonials

Report a concern   March 22, 2023 — Rated 10 out of 10 by D.C. Osterman Propane
What do you like about our products and services?

Easy payment. Delivery system...

Report a concern   March 22, 2023 — Rated 10 out of 10 by G.W. Osterman Propane
What do you like about our products and services?

Exceptional service is the key. And in my two plus years now, it has been exactly that. To having our fireplace completely overhauled, and a new gas range installed in the past year, I have required a number of scheduled service calls. So, I claim to be a good judge of your high quality work. I also will give a gold star to your customer support staff, especially Lisa, who more often than not I speak to when I call. She is efficient, professional, and always a friendly voice, prepared to serve you and your issues.

Report a concern   March 18, 2023 — Rated 10 out of 10 by G.C. Osterman Propane
What do you like about our products and services?

Exceptional customer service! Everyone takes the time to explain and help as they can. Pleasant and proficient people to work with. Glad to be customer.

Report a concern   March 13, 2023 — Rated 10 out of 10 by H.N.A.T.B. Osterman Propane
What do you like about our products and services?

great customer services, quick respond and reasonable price.

Report a concern   March 13, 2023 — Rated 10 out of 10 by D.A. Osterman Propane
What do you like about our products and services?

Very happy with the service. Called Friday late morning to get an appointment for delivery. Saturday morning delivery was made.

Report a concern   March 10, 2023 — Rated 10 out of 10 by A.P. Osterman Propane
What do you like about our products and services?

I believe the product is good.

Report a concern   February 19, 2023 — Rated 10 out of 10 by S.S. Osterman Propane
What do you like about our products and services?

I am a new customer. The people I spoke to setting up my account were very helpful p, courteous and friendly.

Report a concern   February 13, 2023 — Rated 10 out of 10 by K.E. Osterman Propane
What do you like about our products and services?

Great service. People going out of their way to deliver propane when you need it. Promptly responding to advice about my heating equipment and making sure everything is done safely. No one seems ever to be in a bad mood. I feel so appreciated as a customer.

Report a concern   February 10, 2023 — Rated 10 out of 10 by C.A.T.V. Osterman Propane
What do you like about our products and services?

The delivery associate was very personable.

Report a concern   February 10, 2023 — Rated 10 out of 10 by M.P. Osterman Propane
What do you like about our products and services?

Quick and professional service

Report a concern   February 6, 2023 — Rated 10 out of 10 by F.A.C.G. Osterman Propane
What do you like about our products and services?

Called for a delivery and our delivery was in two days. We had enough propane for awhile and
did not have to have a quick delivery but I consider 2 days quick.

Report a concern   February 5, 2023 — Rated 10 out of 10 by J.R. Osterman Propane
What do you like about our products and services?

Everyone is very friendly and go out of their way to help you I appreciate what they're doing for me

Report a concern   February 4, 2023 — Rated 10 out of 10 by D.D. Osterman Propane
What do you like about our products and services?

Very helpful and informative on the phone. Made all appointments on time.

Report a concern   January 31, 2023 — Rated 10 out of 10 by R.S.M. Osterman Propane
What do you like about our products and services?

I like that I can monitor the propane level via my phone on your website.

Discount for auto pay

Report a concern   January 26, 2023 — Rated 10 out of 10 by J.H.A.C.R. Osterman Propane
What do you like about our products and services?

When I reported out of gass, das was delivered the next day. \\

The driver found that the gauge was faulty, It read that there was gas when the tank was empty. I hope Oster man will change the gauge.

I would like be taken from "at will" to automatic fill.
Jim Hamm

Report a concern   January 26, 2023 — Rated 10 out of 10 by S.G. Osterman Propane
What do you like about our products and services?

Called propane truck was here the next day thank you for such a prompt service

Report a concern   January 25, 2023 — Rated 10 out of 10 by T.A.C.M. Osterman Propane
What do you like about our products and services?

The tech was knowledgeable and friendly.

Report a concern   January 25, 2023 — Rated 10 out of 10 by T.W. Osterman Propane
What do you like about our products and services?

Kind staff, great service.

Report a concern   January 25, 2023 — Rated 10 out of 10 by R.A.D.P. Osterman Propane
What do you like about our products and services?

service person was very good

Report a concern   January 25, 2023 — Rated 10 out of 10 by H.M. Osterman Propane
What do you like about our products and services?

Everyone has been knowledgeable and helpful as I've had many questions. Thank you!

Report a concern   January 25, 2023 — Rated 10 out of 10 by D.A.A.L. Osterman Propane
What do you like about our products and services?

Timely deliveries.

Report a concern   January 21, 2023 — Rated 10 out of 10 by D.B. Osterman Propane
What do you like about our products and services?

The office personal are very friendly and courteous.

Report a concern   January 14, 2023 — Rated 10 out of 10 by R.G. Osterman Propane
What do you like about our products and services?

Everyone I spoke to was extremely helpful and professional. Excellent turn around as well and reasonable pricing.

Report a concern   January 13, 2023 — Rated 10 out of 10 by T.A.J.B. Osterman Propane
What do you like about our products and services?

Very responsive, efficient, and reliable!

Report a concern   January 12, 2023 — Rated 10 out of 10 by M.M. Osterman Propane
What do you like about our products and services?

Great people behind the products.
Both in the office and on the road. In the end I go with the company that has the best service. Price is important but life is too short to be annoyed by lousy service.

Report a concern   January 12, 2023 — Rated 10 out of 10 by D.A.T.S. Osterman Propane
What do you like about our products and services?

Print, low prices

Report a concern   January 6, 2023 — Rated 10 out of 10 by R.O.C. Osterman Propane
What do you like about our products and services?

Have taken advantage of the budget plan including auto delivery for about 7 years with no issues through out the service period. Had installed a new appliance recently requiring a dedicated gas line which an Osterman tech tied into the main line orchestrated very well with the plumber performing the major task. I full well expected to be waiting for the final connection but they showed up in a timely fashion to get us up and running. Fuel price has been very competitive from the day we moved in, quite happy over all.

Report a concern   January 4, 2023 — Rated 10 out of 10 by J.H. Osterman Propane
What do you like about our products and services?

quik service the delivery driver was so nice

Report a concern   January 1, 2023 — Rated 10 out of 10 by K.S. Osterman Propane
What do you like about our products and services?

I like that I don’t have to monitor my tanks, the automatic delivery service makes getting propane convenient. The budget plans help too.

Report a concern   December 30, 2022 — Rated 9 out of 10 by C.B. Osterman Propane
What do you like about our products and services?

Delivery when they say they will !!


Privacy Policy