Customer Testimonials
You’re incredible on time deliveries. Customer service treats Iternal & external customers with a great level of courtesy & professionalism. This professionalism helps insure Superiorplus’s positive growth amongst both sets of customers
We heat our home with propane and really like being able to be on a budget and having auto delivery, never have to worry about running out of propane.
They are alway on time and we never have to call.
Your service is excellent as always, but you only filled the tanks 60% instead of the usual 80%. My guess is that there may be a shortage of propane. Ed
very dependable
Always, Is On Time And Good Service, VIP
The propane was deliver quickly
Friendly and excellent service always. Automatic refill of the propane tank is the best. Thank you.
They keep track of when I need a delivery. Friendly office staff and delivery drivers.
The real people that work for you
The new text notification is much appreciated. A call from the driver is also appreciated. Being able to pay online is a great benefit.
Fast deliveryy
The office staff is very polite and does a good job they deliver when they say they're going to the delivery guys are very personable and do their job
The service was great! I was called in advance to let me know the arrival. Personnel is kind and responded to my questions.
Customer service has always been exceptionally helpful and friendly!
When Superior took over, the price went down. I thought that was great.
Deliveries are always timely due to methods implemented to measure tank volume. Website is easy to use as well.
Great customer service and delivery service thank you
Carrie Martel was helpful and gave the extra effort to answer my questions
Been with Osterman Propane since 1995 absolutely no problems whatsoever.The whole team from the office to delivery drivers are always so polite and helpful.
Very responsive. Resolves and/or starts the resolution process immediately regarding any questions or issues. Customer service representatives are knowledgeable and caring.
Always quick and friendly service
The products and services are excellent, thank you
Customer service is always very helpful.
Have never had any issues, we are customers for 25+ years. We receive regular deliveries and service techs, when needed, have always been kind and professional.
Very friendly and helpful customer service and prompt delivery!
Very responsive people when setting up delivery. Efficient and timely delivery. Thank you
We purchased a house in Granby & installed a new HVAC system with heat & A/C using only propane. When I called to get an additional propane tank I had a lot of trouble finding the right person to speak to given the menu options. After finally finding someone to help I told her about the menu issue & she was very helpful! As for the man that came to install the tanks; he too was wonderful & lovely to deal with 😁 We met a young guy on Tuesday of this week who walked us through the new system & he too was helpful & answered all of our questions! Your billing department has also been easy to deal with & I have found your portal to be very easy to use. Overall I would highly recommend this company to anyone 😁
People are very helpful, and professional
I have never had a delivery problem with Osterman Superior. My buried tank is in the woods and they are aware of its location. I never worry about running out of propane - they know my usage and see to delivery at the appropriate time.