Customer Testimonials
They take good care of us. The price is right, I don't have to worry about running our of propane since they have a good system of estimating my tank level. They have always done what I asked or needed.
Honest
Fair prices and great service, what more could you want
good pricing, friendly delivery employees, pretty good service.
Knowledgeable! Quick response! Professional!
From day one, I have never had to worry about my fuel running out.
Very happy with the installation of my heater.
Kind and curitious
Been with Perry's since we got married, 56 years ago.
Everything!
Quick service. Good price.
Reliability and timeliness.
I like supporting local businesses.
Always prompt & polite, and follow through with there time frame
Prompt service, propane was delivered only a few days after the request was made, and our road is long and not great, and y'all were able to get up here no problem! Many thanks!
you fill up before I run out
you always make sure i do not run out
Customer service at call Center: Excellent. Reason: Very tentative, respectful, and to the point.
Delivery Driver: Polite
Delivery: Faster than I expected.
Overall: Excellent. I am happy with the services provided and would recommend this service to my family and friends, and to anyone in search for an excellent company to rely on.
Quick service. Kind employees
I am writing to express my appreciation for the excellent service and competitive pricing I have received over the past 23 years. I truly value the continued support and quality of service your team has provided throughout this time.
Thank you for your dedication.
Your customer service department was very responsive when I called recently. They had someone at my house within about an hour of the call in spite of how backed up your staff was. The person who came to fill the tank showed me how to check the meter and relit the pilot. Very happy with the service.
You always provide ample time for filups to occur before there is any chance of running out of propane.
easy to work with
The way you help when I need it. But we don't wish your local office was still open to the public. It was so much better to deal in person with your staff.
We have always had good luck with Patten's/Superior Plus
Everything.
I was a little frustrated because I tried unsuccessfully several times to check my delivery or make a request through the portal (I have a steep driveway and wanted a delivery date so I could make sure it was plowed the day the truck came) but once I was able to speak to someone on the phone, they were extremely friendly and helpful and professional. I talked to Ashley about my delivery and she was awesome and helped me make a plan to make sure my driveway was ready for the delivery. I also talked to someone from the budget plan area (sorry, I don’t remember her name) and that lady was really nice and helpful too, and I’m very pleased with the budget plan she helped me set up. The delivery plan worked and the driver did an excellent job making sure I had the propane I needed. My thanks to the whole team!
Very helpful and polite
The service is great , standing by their schedule & delivering on time . I like the notification that they have been here & delivered ! We have never run out ! ( don’t want to jinx us ) .
That both you and I can read how much propane I have left, although I was running low and had to ask for a delivery.
I was not happy with my service the first year I signed with Superior Propane. There were multiple issues with the equipment, I was most of the way through the winter of 24-25 when I ran out of fuel because the two tanks were not "talking" to each other even though a technician came out because I was afraid that might happen. I was assured nothing was wrong, until I ran out of fuel.
Then, last summer (2025), I got a notice that I had automatically been enrolled in a Fixed Price Program at $4.599/gal and auto delivery. I never enrolled in that, never asked for it, so I started looking for alternatives. Eventually Superior Propane agreed to a pre-buy at $3.799/gal, but said I had to to auto delivery. When the driver showed up with first time and put in a grand total of 41 gallons, he suggested I talk to the administrative folks and get put on Will Call (which I had tried to do in August but was refused, it was quite an email trail....).
Once I was put on Will-Call last Fall, things worked well, a huge improvement over the previous year.
If I am automatically enrolled in a high-priced Fixed Price Program for next year, I will find another provider.