Member Testimonials
Great facility, great people, very clean.
Great facility, great people.
(Always clean)
Great facilities.
I love all the programs and AOA classes. The instructors are great. I love the family like atmosphere. I look forward to going there as much as I can. There is something for everyone.
The staff is friendly and competent. They have fun activities and my kids want to be there.
Great facility and programs. Love the Barre class that Sue and Kristen run. Also, Briant with the Boot camp water class.
All programs are great. Keep them coming!
The teachers are so enthusiastic and engaging. My daughter always has a great day at school!
Times for drop off and pickup fit my schedule. The site coordinator is amazing. She is creative, reasonable, helpful, and the kids love her. The other staff this year have been great as well. I like the projects and activities offered. Van Buren has a great program.
My daughter was so excited to go every morning!!
The morning staff, namely Mary and Alex, have been excellent and pleasant communicators with me (parent), trustworthy and compassionate classroom leaders for my child (really enjoys the program), and they have always maintained a high level of professionalism that reassures me that my child is safe and mindfully supported.
Everyone is friendly. The place is clean and I love the aqua classes. Also love the wheel throwing classes.
great facility
Great teachers who take care of your kid like its their child!
Beautiful, clean facility. Friendly staff.
This is our second child to attend the Northwest pre-school program and we are devastated to find out that the program will not be held next year. Miss Lee and Miss Mandy are like family and care for the children as if they were their own! The kids have such individualized attention and that allow for their strengths and weaknesses to be attended to. We cant say enough good things about this program.
My daughter is always excited to go. I’m very comfortable with her teachers who are always so warm and welcoming to all the kids.
The question is what do I like about the NW Family YMCA Before and After School experience, but the question could better perhaps be posed as what do I find favorable and less favorable? I utilize this program because I teach next door and do not reside in the Baldwinsville school district, however one of my three children attends school at Elden Elem. So, I utilize the service provided for the morning program out of necessity. My child is there for about an hour or so daily in the morning, then released to go to the classroom. My child's only complaint about his experience is "since Anthony left, we don't get to go play in the gym anymore...we only go outside." I am not in attendance at the program, so all I can go by is my child's opinion. I do feel as though my child is safe and sound at the program. As far as the sign-in procedure that just rolled out about a month or two ago, I get it...but that really seems just necessary for pick-up. I am a survivor of domestic violence and once had a child with a protective court order, so I understand precaution (maybe more than others). But, anyone should be able to drop a child off. Next year, it may be convenient for my child to walk over to Elden from Baker on his own and check himself in. I do not see why my presence and/or signature would be required for that. Perhaps this may qualify as an exception for the rule, but I just figured I would share my thoughts with you so you may consider it as reasonable feedback
Ms. Lee and Ms. Mandy are so incredibly kind and enthusiastic!
We enjoy the opportunities for work-outs, and classes. The facility is kept very clean. We really appreciate the politeness and assistance of staff and other members. It would be nice if the cleaning of machines and mats would be a universal practice. The disinfectant spray is very harsh on skin.
Our daughter has had the BEST experience at the before and after program through the Y at Van Buren. She loves the staff and the activities they have planned throughout the school year. We are so thankful for the amazing staff at the YMCA program for providing her with a safe and pleasurable experience!
My son loves going! :)
The teachers and staff are excellent - any time there's been an issue - it's been addressed. Very pleased !
I like how the kids get along but I noticed the staff is rude and doesn’t interact with kids in games
The friendly, helpful staff and the cleanliness. A variety of classes, especially aquatic offerings.
The staff is friendly and helpful and the facility is clean. I have just returned post Covid and am glad to see there is another recumbent bike. I'm usually there around 1:00 in the afternoon and it's not too busy so I can take my 75 year old time on the machines!
Our kids love the lazy River!
We love it!! We used to go to LA Fitness and there is NO comparison. The staff are friendly and helpful and the facility is kept unbelievably clean!!
Friendly and helpful staff. Wide variety of equipment and the a clean facility
Is spacious, clean, and staff friendly and knowledgeable.
Convenience…Sauna!!!!