YMCA of Central New York
340 Montgomery Street
Syracuse
NY 13202
United States

Member Testimonials

Report a concern   July 10, 2025 — Rated 10 out of 10 by L.M. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

I value the friendliness of the staff. I love the art programs and the therapy pool.

Report a concern   July 10, 2025 — Rated 10 out of 10 by J.S. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

clean, space, good equipment

Report a concern   July 10, 2025 — Rated 10 out of 10 by Carolann Casey Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

It’s a clean and well lit facility and offers a lot of different ways to stay fit especially for seniors. I especially like the water classes! The reservation system that was implemented is a big help in guaranteeing that you can take the class you want. The staff is great too and I also like being able to have a cup of coffee in the lobby after working out.

Report a concern   July 10, 2025 — Rated 10 out of 10 by A.B. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Overall love going to the Y and I take a lot of classes/programs offered - I do wish that the adult dance classes were longer than 30 minutes, after stretching it feels like we never have enough time left to get though a lot of exercises

Report a concern   July 10, 2025 — Rated 10 out of 10 by J.B.S. Hal Welsh East Area Family YMCA
What do you like about your Hal Welsh East Area Family YMCA experience?

Friendly greeting at the front desk, great class instructor, spacious group class room.

Report a concern   July 10, 2025 — Rated 10 out of 10 by D.O.C. Manlius YMCA
What do you like about your Manlius YMCA experience?

friendly staff, good options for yoga and pickleball, usual equipment for weights and aerobics

Report a concern   July 9, 2025 — Rated 10 out of 10 by K.C. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Everyone is friendly and welcoming
Facility is excellent

Report a concern   July 9, 2025 — Rated 9 out of 10 by B.M. Manlius YMCA
What do you like about your Manlius YMCA experience?

The gym is always kept clean and the staff is friendly and helpful. It’s great that the bikes were recently fixed. The biggest complaint is just that it can be hard to get an open bench as there are only 3.

Report a concern   July 9, 2025 — Rated 10 out of 10 by C.S. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

People are very friendly and helpful to answer any questions I might have. There is so much activity for people to do and exercise with. Just a very friendly environment and it is very clean.

Report a concern   July 9, 2025 — Rated 9 out of 10 by John Moffett Hal Welsh East Area Family YMCA
What do you like about your Hal Welsh East Area Family YMCA experience?

It’s a good facility that is clean, helpful staff & good equipment.

Report a concern   July 9, 2025 — Rated 10 out of 10 by K.P. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

They have plenty of equipment. Staff is friendly and helpful. Locker room is large enough. Lots of parking.

Report a concern   July 9, 2025 — Rated 10 out of 10 by S.R. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Newer & well-run facility with something for everyone.

Report a concern   July 8, 2025 — Rated 10 out of 10 by H.P. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

My family has spent time together working out, enjoying the pool, steam room, yoga classes. It has brought us closer together as we get fit.

Report a concern   July 8, 2025 — Rated 10 out of 10 by C.C.M. Southwest YMCA
What do you like about your Southwest YMCA experience?

I love southwest ymca. But I might be biased because I work there.

Report a concern   July 7, 2025 — Rated 9 out of 10 by Timothy Lynch Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

My experiences at the Y have all been positive.

Report a concern   July 7, 2025 — Rated 10 out of 10 by C.P. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

I am using EGYM. The staff are all great, available and helpful if you need them. The program is amazing, I’m hooked.

Report a concern   July 6, 2025 — Rated 10 out of 10 by M.L. Manlius YMCA
What do you like about your Manlius YMCA experience?

Love WERQ

Report a concern   July 6, 2025 — Rated 9 out of 10 by M.D.R. Hal Welsh East Area Family YMCA
What do you like about your Hal Welsh East Area Family YMCA experience?

I like that I feel safe working out and using the pool. The members generally respect each other and don't make unnecessary comments. The machines are well maintained, and the pool hours and staff have improved greatly over this time last year.

Report a concern   July 6, 2025 — Rated 10 out of 10 by J.L. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

A lot for kids!

Report a concern   July 6, 2025 — Rated 10 out of 10 by M.S. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Great overall experience. Love the layout of the gym and track these being the two spaces I use most frequently. Was able to complete my work out without any issue.

Report a concern   July 5, 2025 — Rated 10 out of 10 by Donna Ripa Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

All the equipment you could want for a good workout and so much more pool track courts everything and it’s kept clean and the people at the front desk are very nice friendly and welcoming

Report a concern   July 5, 2025 — Rated 10 out of 10 by M.C. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Variety of equipment

Report a concern   July 5, 2025 — Rated 10 out of 10 by M.A. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Very helpful front desk staff

Report a concern   July 4, 2025 — Rated 10 out of 10 by Barbara DePaula Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

I love every moment in there and the good team they have make me fell like family 🧡

Report a concern   July 4, 2025 — Rated 10 out of 10 by H.M. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Convenient location, great facility. Really like that it no cost to me as a Medicare Advantage insured person.

Report a concern   July 4, 2025 — Rated 10 out of 10 by Michael Mahaney Southwest YMCA
What do you like about your Southwest YMCA experience?

Very clean and good equipment.

Report a concern   July 4, 2025 — Rated 9 out of 10 by S.F. Southwest YMCA
What do you like about your Southwest YMCA experience?

Lots of parking. Enjoyed the Zumba class

Report a concern   July 3, 2025 — Rated 10 out of 10 by S.T. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Clean facilities, professional and knowledgeable swim instructors

Report a concern   July 3, 2025 — Rated 10 out of 10 by J.B. Hal Welsh East Area Family YMCA
What do you like about your Hal Welsh East Area Family YMCA experience?

Clean and cheerful. I only take one class there presently, but I love the teacher, Terri. She actually watches us and corrects or compliments us. Yay!!

Report a concern   July 3, 2025 — Rated 9 out of 10 by M.G. Hal Welsh East Area Family YMCA
What do you like about your Hal Welsh East Area Family YMCA experience?

The staff are very friendly. I’ve enjoyed my conversations with Michael the trainer/ EGYM rep and Amy, front desk. Facility set up the EGYM in a great spot — plenty of room to move around and adapt the order of machines when it’s crowded.

Some ideas for consideration: wall pictures of staff. I feel badly I’ve forgotten two of the girls’ names. It’d be great to see say pix by the trainers’ desk, second floor, as a reminder. Always nice to use your staffs’ names vs simply greeting them.

Cleanliness in girls’ locker room continues, on occasion. Which is why I gave a rating of 9 vs 10. For instance, hair ties on floor of shower. I saw them there one day—- and they were still there the next day 😳😳. I heard that you’re short of cleaning staff. That’s too bad.


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