Member Testimonials
Classes and staff are top notch!
Offer a variety of activities and is clean
Good tennis, nice gym, friendly staff, turn is good for using the sleds to pull weights
Friendly staff. EGYM is interesting
Friendly membership staff and trainers!
The pool and the ability to play pickleball in the winter!
It's great that court time rates drop in the summer and unlike some other indoor courts, there is some air conditioning...and it's been a big difference this summer!
Staff were so friendly and helpful!
No loud music
The classes
Clean locker rooms, great showers, wonderful pool, friendly, helpful staff!!
Convenience, hours,people
I like the people.
Many things. One is that the children are in their own areas. Except when one of their parents thinks it's good idea to bring them in the cardio room to play on the elliptical machines or whatever.
Also, not a good idea to spray toxic cleaner on the mirrors by the elliptical machines during the hours members are using them. Which then we inhale while were huffing and puffing away on the machine trying to work out. Why not do this either BEFORE or AFTER the cardio area is open for use my members?
Lisa and the rest of the staff are the best! They all go above and beyond to do their best and maintain a very high standard. Their customer service alone is stellar. I greatly appreciate all of their good work.
The pool exercise classes. The most popular classes it would be nice to rotate new peoples ability to sign up. The same people sign in to the classes so quickly no space is available to try those classes.
Northwest Family experience, a great place for all family members, definitely aligned with its vision for the community. The place is always incredibly CLEAN and with a very inviting atmosphere. The staff is always friendly, you are greeted with a smile and they are always willing to assist with any need and or concern you may have. I highly recommend Northwest Family YMCA.
Everyone is so nice there and friendly but their equipment when it is down, it's down for a long time. There are some pieces still waiting to be fixed after months. My only complaint
Various options to get fit
I have enjoyed your swim classes in the past and am currently going to chair yoga classes. tthe classes are great and the instructors are excellent. Marj
It is only two miles from my house.The staff has always been courteous and helpful. It is all inclusive.The programs are varied for all levels of activity.
Programs, facilities, and staff are excellent. Does a great job of supporting the community.
Swim lessons
The morning Body Combat and Body Pump in person classes. I’m glad more at 9:15 have been added to the schedule.
Love pickleball SACC area, pleasant employees
I usually go to the YMCA in Fayetteville, NY, but I was in the area for an appointment and decided to check out the Southwest YMCA. The woman at the front desk was extremely helpful and professional. I visited in the mid-afternoon while OCC was still on summer break, so I realize it's not usually that quiet—but I absolutely loved how empty the gym was. I didn’t have to wait for any weight or cardio machines, which made for a great workout experience.
hours & friendly staff
So many options for all agrd
I like how the gym offers a nice equipment area for everyone , the staff has a great attitude!! I love that there is a spa and pool area for all!
There are a variety of activities available, and everything is clean and organized. The staff is very friendly and helpful. I don't know what else you could ask for!

Staff very helpful and friendly and always clean