Member Testimonials
Pickleball
Clean friendly enviorment
Sense of belonging the moment you walk in.Friendly and helpful staff.
1) Convenient location
2) Great facility that is well maintained
3) The best equipment set
4) Friendly staff
5) Nice mix of classes
6) Accommodating hours of operation.
It’s a very positive environment for individuals and families with many programs and classes. It is easy to schedule times into your schedule. Staff and fellow community members are welcoming and supportive.
I enjoy what the YMCA provides for the community, because I'm so much more healthy and my body wasn't responding to what my doctor recommended, but the water therapy, sauna, and whirlpool got me back on track and I'm truly grateful. Thank you!
Very nice people and always clean
I like Hal Welsh East Area Family YMCA because of its support of Youth Development, Social Responsibility and Healthy Living. Hal Welsh has in particular had a big impact on supporting other non-profits in the Central New York community like: Saint Lucy’s; David’s Refuge; Clear Path for Veterans, and Meals on Wheels. Also in support of Veterans we hold a free Veterans breakfast on Veterans Day in conjunction with the Youth Leadership at Hal Welsh, which supports both Youth Development along with Social Responsibility of giving back to Veterans who have given so much for our country. Regarding Healthy Living we have a nutritionist on board at the YMCA and have held classes on prevention of Diabetes. We also support Seniors with our Active Older Adults Program, which provides events and classes for Seniors to socialize together and help in preventing isolation. Hal Welsh East Area Family YMCA is much more than just a gym- it provides a way for the community of CNY to come together and support one another. It’s all about community and giving back!
Pleople are friendly and respect one another. The complex is safe and well maintained.
Thank you for all your efforts.
Tennis courts are in good shape. Good selection of weights. Separate cardio room. Turf field is great.
Basketball courts, cleanliness, friendly staff
The facility is clean, the staff is pleasant, and the classes are fun
The facilities are the best. The people are great.. yoga and other exercise programs are well done.
The camaraderie.
Friendliness, welcoming to classes, varied classes and knowledgeable staff.
Really love your facility. My only comment is that I find it very difficult to use your website. I have also heard the same thing from other members. It is not user friendly,
Friendly reception staff. Convenient location. Womens fitness room, no men insisting on talking to me while I’m working out.
The East Area Y is the one I go to most often, though I also take writing classes through Writer's Voice at the Downtown Y. I just love the wealth of healthy variety that the Y offers to all ages, from work-outs to group exercise classes and even personal training. Then there are the arts, music and writing programs. Add to this childcare and senior programming. The Hal Welsh East Area Y, and the Y in general is an amazing community resource, and I am so grateful to be a part of it.
The friendly atmosphere and equipment choices.
I love the aquatic pool
The classes are always in session. I wish senior classes were all early though. I love the chair yoga at 7:30 am.
They have so many exercise options & are community oriented.
Clean, friendly
Very friendly team who make me actually want to go to work out. I look forward to walking through the doors and always feel amazing when I leave.
The Northwest Family YMCA is one of the most comfortable Y's in the area. It is very family centered and the people who visit there are genuinely polite and respectful. At other Ys in the area I've endured comments from well-meaning men that just make me cringe and feel uncomfortable. That has never happened at the Northwest Family Y. The front desk is also cheerful, helpful and knowledgeable. It is a treat to work out at the Northwest Family Y - I wish it were closer to my home!
The Y has so much to offer. There's so much you can choose to do. It's a very comprehensive experience.
Many wonderful programs. A great pool.
The wide variety of class choices and times.
The offered classes for Seniors ie ForeverFit and chair yoga are excellent... they are so well attended they often have to turn members away.
Maybe more can be added in future to accommodate the growing population in the immediate area? I'm wishful!

As an individual member I enjoy the water fitness very much and my insurance covers the cost so it’s great for me! I often recommend it to other seniors
Things to improve:
expensive for families. more than other fitness places the pool for me is a big benefit
My granddaughter had a birthday party planned there and despite how costly it was it was “forgotten” and at the last minute lifeguards had to be brought in party room wasn’t set up pool wasn’t closed for the party. If you’re not going to take care planning steps for the paying client don’t offer it as a service