Member Testimonials
Great for kids. Staff is friendly. Sports fun for kids. Location
Warm, welcoming atmosphere. People of all ages, backgrounds, and ethnicities growing and having fun together.
I like the friendly members and staff.
Inclusiveness.
Clean.
The pool.
The aquatics Team are excellent! The members are welcoming and feels like family!
Safe friendly place to bring the grandkids
Everything
Friendly and helpful staff; clean, up-to-date facilities; a great variety of activities.
Close to home. Has everything I’m interested in
I became a member at the Fayetteville branch when it first opened. I moved to Liverpool about 8 years ago and started coming to this branch.
I enjoy the fact that it’s small and not overwhelming.
My only negative comment is that the individuals
that share the office in Cardio Room are not very welcoming, when they do come out of the ripen they do not acknowledge or greet members when they walk by one of them always has his eyes glued to his phone. A small greeting goes a long way
Everyone else is always pleasant and welcoming.
The variety of classes
Very nice and polite staff. I always love to go there
I wish it stays open late on Saturday and Sunday
The pools
very freindly staff and gym equipment was clean
Great facility and people
Kristin C. is an excellent yoga instructor who brings an immense amount of kindness, encouragement and expertise to each class! Her cues are very helpful, she helps guide proper form and modifications, and always greets attendees in a warm and inviting way!
The people there are all friendly and helpful and the facility is nice - I like the updates that have been happening
Friendly staff, clean facility and a wide variety of activities.
The NW Y is a huge asset to the greater B'ville and Clay area as it offers activities for infants through seniors. Whether it's pickle ball, therapeutic water therapy, cycling classes, childcare during a workout, art classes, or just a place to gather for companionship, NW Y has it. I'm 69 years old and still playing in their basketball league (I haven't taken up pickle ball yet!). Since opening our Texas granddaughter looks forward to summer at the NW Y. She's taken basketball lessons, pottery classes, and swim lessons. When I return home after work, first words out of her mouth are "can we go to the Y tonight?" Young and old, geriatric or infant, there's always something exciting going on!
Racquetball court, friendly/ helpful employees, clean facilities.
Track and facilities in general are great.
Nice people
Swimbest ones my grandchildren have taken so far.ming lessons are the
All good
Like the building. Like the staff.
Lots of classes available to all.
Like the classes that stretch and tone as well as more active classes.
The people are friendly and so is the staff. There are lots of classes to choose from - really something for everyone.
great pool
The staff is well trained and always available to help
Very easy to do anything there and help is available if needed. Plus CLEAN!
I am usually at the Southwest YMCA at least 3 days a week to walk the track. I bring a friend to walk and one of the reasons is the friendly staff at the front desk. Naosha, Kevin & Kaleigh. They help my friend with his YMCA card getting into the Y and are always very helpful if I have a question.
They go above and beyond being courteous with a wave, a hello and a goodbye.
You are blessed to have them as employees
Great Les Mills classes and instructors.