Member Testimonials
The minute you walked in the Y the staff greeted you with a smile! They were very helpful with our need to sign up.
Friendly, Fun, Fantastic! Love my trainer! Great staff makes you feel welcome - and always available to help. A comfortable no pressure space to exercise and “get fit”! A happy place. Keep up the great work!!
The great line up of group ex and cycle classes and the overall sense of community
very friendly atmosphere
Variety of activities
It's always clean,everyone is friendly, Has everything you need to workout,convenient to get to, and I can go shopping when I done
The Northwest Family YMCA is phenomenal in all the programs, staff and facilities. Olivia, Hope and the lifeguards along with instructors are amazing and professional. The programs in Aqua, Active Older Adults and all classes have phenomenal instructors including Dawn and Denise along with the Aqua Dance Party instructor. The EGym is a great addition too. The staff at the desk go out of their way to make sure that you have a great experience as do all the staff. It is great to see “Walk with a Doc” again on the track. The Senior Fair was informational and the Wellness/Cancer educational classes upstairs. Being able to have conversations with coffee in the lobby is appreciated. Special events are always well organized.
My family just started coming to this YMCA, but it's very welcoming.
As my kid is disabled and we are really only there for the swimming, it would be nice to be able to get a yellow braclet right at the desk.
Also, wish the slide was open additional hours.
The staff is helpful and friendly. The facility is well maintained
Clean neat convenient
Very close to home. Great facility. Love the track.
Great instructors!
Convenient to my home and enjoy track
Friendly and helpful staff. Good facilities for tennis, pickleball and personal fitness.
Members, staff and instructors are very friendly. I like the variety of group exercise classes to take. The instructors are very knowledgeable and make each class fun. I participate in the E-gym and really enjoy the program. Very glad I joined the Y.
Great facility. A lot to do for a family of all ages.
I like all the staff. Very friendly and helpful.
The location is perfect for me and hours of operation work good with my schedule.
Really like the Egym program.
Beautiful facility with wonderful staff!
I love your facility. The equipment is great, the staff is friendly and professional.
One thing I do want to mention is finding a transgender man naked man in the locker room, that is not acceptable. It should be dealt with.
The variety of services that are offered at a very reasonable price.
It'\nS probably one of the nicer YMCA's I've ever gone to people of friendly there that worked there and there's a lot to do, and I never seem to have an issue waiting with any waits or machines to work out in really like this YM.C a I would definitely recommend it to friends and family
The Y offers so many things - I work out with a trainer, my husband takes piano lessons, and our kids were at the Y all of the time when they were younger.
Even though we live in North Syracuse, we go to Baldwinsville because there is the track where we walk. It's always clean and inviting. We enjoy going there. We go in the evenings, and it's never so crowded that it's not enjoyable. The staff is always friendly and helpful.
Love the Egym!
Same as I wrote on previous surveys. And, the new paint job looks great in the exercise room, lobby, and hallway.
The people
Its a very welcoming environment with very friendly staff. They have all the equipment that I need.
I've been able to access the exercise equipment, weight room, water classes as well as adult art classes. Each experience has been a positive one! It is a great community!!
Plenty of exercise opportunities for most ages.
The front staff are always welcoming and helpful.
Piano lessons were very good from Joyce.