Customer Testimonials
Phil does great work as always has for years now. Thanks to all the crew who also help to make things happen every one has been great. Fast neat and always nice people. Thanks to all!!
Friendly technicians and very helpful customer service.
Working with Terminix has been a great experience, and that’s largely thanks to our incredible technician, Phil Shapiro. He consistently goes above and beyond—last week, after completing his routine visit, he even brought our empty trash bins back up to the house without being asked. It’s those thoughtful gestures that really set him apart.
Phil is always polite, responsive, and dependable. Anytime I call, he answers right away and handles everything with professionalism and kindness. I never have to worry when Phil’s on the job—he’s truly someone you can count on. Even our dog, Sullivan, gets excited when Phil arrives! He’s not just a technician; he’s part of the family.
Great personal service.
Very helpful and friendly team that assists in your office and in my home. You all are so great to work with and I appreciate the reminders and how much your team always helps me. My regular guy could not come this quarter, but the person you all sent instead of Joe was very nice and got my service done quickly and did everything I asked him.
I appreciate that you will perform my service while I am at work! Thanks for the door hanger that let me know that you were there.
On time and courteous.
they are doing great so far, good customer service and communication. thank you.
Friendly staff and effective products
The technicians are always on time, knowledgeable, understanding, and get the job done.
We like Eric very much. He is very personable takes time to talk with us and pet our dogs. He gets the job done, we do t have any bugs etc.
Been with Terminix for about 8yrs now and have never been disappointed with their service.
Thorough and friendly
Tripp was great. Good sub for Joe. Get well soon, Joe
Prompt and thorough
Josh listened to my concerns and offered solutions. That was yesterday. Today I saw confirmation of his treatment. Dead roaches in the garage. So I know, since Josh treated the inside of my house, the inside will be just as deadly for bugs as the outside is!
Efficient and timely
The technician is professional and very polite and helpful.
Asks questions. Our technician is very personal.
Great people who come to
My house!!!
prompt, well mannered -
Prompt arrival. Understands my concerns.
Very kind and efficient.
Friendly and professional!
We haven't seen any bugs in or around the house with the exception of the occasional house spider and I personally don't mind them. I love the ladies working the office and my exterminator Phil is knowledgeable and very friendly. I met him the other day and he was SO very nice and answered all the questions I had. We were hesitant to stay on when our longtime extermination company merged but I'm glad we did because we haven't been disappointed! 😊
Walter was pleasant, efficient and thorough.
Always on time. Fast response when problems arise.
On time service. Complete and professional. All services well done and complete.
I like the technicians. I like the owner’s willingness to allow me to make payments for more expensive projects.
Terminix folks in Rock Hill are knowledgeable and customer driven. They are thorough, polite and respectful.