Customer Testimonials
Walker actually called to ask if he could come 15 minutes early. He was respectful while inside the house. He swept the website from outside windows and gutters. He informed us of the conditions in our crawlspace with the humidity levels. He told us he found no sign of termites and he shared a picture of a snake in that crawlspace. He seems to be an exceptional representative of your company.
Very detailed and provided great info!
On time
I haven’t been disappointed with my service and appointments are easy and timely when made.
Professional, honest and through technician
We love Trip, he does a great job and keeps us informed of what changes we need to make. Doesn't make fun of our messy garage either. Promptly and efficiently takes care of us.
Easy to schedule appointments.
Knowledgeable technicians.
Joe is very friendly and does a great job, he even goes out of his way to help with our concerns.
Friendly, competent employees who tell me what they are going to do then do it.
Went extra mile, friendly staff. Good control
Did Michael come by, I saw a Terminex truck across the street at 8am, my appt was at 9am. I opened the garage door just in case Michael had come early so he could check the area in my garage to see if the termites had taken the bate. At about 920am I checked again, no truck, no one, no card, no knock on the door, so I don't know if the Terminex truck I saw so early was in fact Michael. I don't mind the fact there was no contact, but a card left behind with an update or a text to let me know the status of my garage would be helpful and apprectiated.
Thank you
For the most part, they got rid of pests
Mr. Gaston is always professional and friendly. He does a great job
Consistency and courtesy service.
I like the personal and reliable service that I receive from Phil.
Gilbert was very friendly and polite. He was very professional and knowledgeable about his job.
Josh is super polite and easy to work with always shows up on time and easy to schedule with via text. Very accommodating.
I trust Terminix and my tech is excellent at what he does!
He did a great job covering my whole house!
MY TECH IS VERY FRIENDLY AND VERY HELPFUL AND VERY INFORMATIVE AND KNOWLEDGEABLE
I have had terminix for man years & have always been pleased with there service !!
We have been very happy with our service and technician that comes to our house.
Friendly service.
We have used Terminix services for many years, the exceptional service we have received from Phil Shapiro since we have moved from FL to SC has exceeded all of our expectations.
I appreciate the latest pest control inspector. He explained that I will not need treatment inside the house unless I had recently seen pests. He explained that treatment on the exterior is adequate to keep pests from entering the house. That is such good news as I have never liked having insecticides inside or near my pets. We hope not to see any pests until the next treatment.
Also, I appreciate the inspector clearing the spider webs away around the eaves and downspouts of the gutters. He did an excellent job!
Always Friendly and knowledgeable. We have a yearly
Contract . I would recommend highly. Recently learned about the mosquito and spider sprays!
Phil is always kind, considerate and willing to explain his actions. It’s a pleasure to work with him.
Care and promptneo
Professionalism

Terminix provides the BEST customer service anywhere. My tech Jason is the best. He is courteous, knowledgeable and efficient.
I encourage anyone looking for pest control to call Terminix in Rock Hill.