Customer Testimonials
Great staff
Amazing! Rodney is the best. He called to let me know he was coming and around what time. He made sure to ask me if we were happy with his services, and he was so kind to ask about the family and kids.
Great customer service from the local Franklin, NC office. Treatment plan explained in detail. Nick, our technician was very thorough in explaining the process and performing the treatment. Very happy we made the call to Terminix.
Brendan does a great job….professional, quick and thorough
Rodney is always very thorough, knowledgeable, and friendly. Great job, as always!
Our technician Chris is very professional, thorough and friendly. He is very conscientious and always on time. Very friendly and informative.
Friendly
Dependable
On time
Helpful when asked
Customer Service
Scheduling, prompt, extremely courteous and helpful. Dante has gone above and beyond for me. I’m so happy to hear he’s receiving a promotion. Well deserved my friend, you will be greatly missed. The office staff is equally wonderful. Thank you
Through
Professional knowledgeable staff
So professional but friendly. Talesvcare of my property as his own. Hire more like him. Plus my dog loves him.
Great service, keeps my house bug free!!
Great service, always on time.
Regularity of service.Professional.Reports changes under the house when seen.
I appreciate the prompt service. Your technician was courteous, professional, and completed the work as expected. He also took the time to answer all of my questions thoroughly and professionally.
Professionalism of Technician that came to the house.
convenient and works well
On time and does a great job
Efficient and professional office staff. Technician was knowledgeable and detailed in his maintenance ,evaluation and treatment of the property. Great team.
We have used Terminix for quite a few years and have been satisfied with the service. I requested service this time because we are seeing black ants in our house. The house was treated on May 27. Unfortunately we are still seeing the ants. I am not complaining that the service was not done appropriately, but I would like guidance on how to proceed due to still having ants.
Again, we appreciate the service and feel the techs are always friendly and provide good service.
The Franklin NC branch, and manager Robert in particular, are very responsive and pleasant to work with. The Terminix organization, specifically international portion, needs to stop interfering with customers like me who want to work with a local branch operation.
Friendly and professional
Very responsive. Thorough pest treatment.
Chris Dills is excellent to work with. He always shows up on time & is very efficient. He always discusses his findings with me & gives me suggestions for upcoming treatment. Chris puts my mind at ease that my home is safe.
It's so hard to get professionals to come to our rural property to help with anything. Terminix scheduled a visit within 2 days, took care of our hornets nest and dirt dobber next, and cleared the spider webs around the house. They also told us of their yearly maintenance contract that was very reasonable and included treating the perimeter of the house every 3 months to keep bugs at bay. Philiip Carroll was prompt and professional. Happy to use their services!
Excellent technician very happy with his work.Lots of good tips
They always take care of pest control.
Friendly, efficient, reliable, affordable
Chris is very professional and does a great job.