Customer Testimonials
Everything went well
Rich always does a thorough job
You listen to your customers about particular concerns they have and you address those concerns. Your staff are kind, helpful, and friendly, while being professional. You treat us with respect—we are not just a number to you. Thanks for your good service!
Alright
Friendly and thorough.
Doug, our tech, is always in our neighborhood with about 1,000 homes. If I ever had a problem I could probably find him. Terminix keeps track of when to come so I don’t have to…payment is automatic as well. They spray outside, and don’t need to enter the house. So far, so good….no bugs!
Our tech Bo is the best !
High professionalism
Good reliable friendly dervice
Doug is excellent, very customer focused, does an excellent job & is always on time.
Very thorough. The technician is very polite and has excellent customer service.
Took the time to figure out and when figured it out explained very well the action to take for our pest control problem.
Professional
Qualified
We absolutely could not have found a better person to take care of our pest control needs. Doug Pratt has been professional, trustworthy, knowledgeable and a just plain nice guy. It would not be possible to find a better representative for your company.
Your tech did a great job.
Amazing customer service. Excellent communication and so very helpful
Very professional and courteous…
Ricky, was my inspector. He was on time, personally was spot on. I had trees removed in my yard, so concerned about some of my traps. Ricky didn’t think twice about reviewing my traps with me. Completed his job. Update on trap. Updated under my house. I will ask for him going forward.
He is a asset to Terminix.
The service tech always listens to my concerns and makes sure I don’t continue to have those issues.
DOUG!! He is awesome! He's thorough, finds issues and resolves them, is cordial, etc. He's a beyond great representative for Terminix!
I love that my service technician, Rickie always does a great job.
I believe that Stephen is the priority reason I continue with TERMINIX.
I have called the wrong Terinix location, not Summerville, and I have talked to folks at the Summerville office and I Can not say they were particularly engaging.
Mostly, what do you want, get to the point, ok I solved your issue… good bye.
Just an observation by one customer.
Very responsive to what we need. Proactive in eliminating possible problems.
Billy McCoy did a great job with the treatment for pests.
On time with appts
Eddie is the best!
Very professional, on time and reliable
Doug Prat is very professional and knowledgeable.
They always call before giving service. Doug is the best service person to deal with. He is very knowledgeable about what he is doing.
Jason was fantastic. He got underneath my house and found that the hose attached to my air conditioning unit had come apart. It was blowing our cold air all over the bottom of the house. He informed us of this and my husband quickly got under there and fixed it. Good job!!
We enjoy talking to Doug when he comes---he answers our questions. Outside, things are looking better also. A couple years ago, traps were lifted out and left lying on the ground. No more of that, thank goodness. Thanks.