Customer Testimonials
Friendly, knowledgeable employees who took the time to ex
GREAT TO SEE EVERYONE AND THE SERVICE WAS EXPEDITIOUS AND SATISFYING
Name removed
Very helpful
Great service great bike no complaints
Great staff!
Great service with repair I needed, they were able to do repair immediately, price was excellent, and technician went above and beyond by also cleaning drivetrain. I was extremely happy all around with service I received.
Nice local business with pleasant and helpful employees.
Have already referred your business to people.
Really good attention, the service is great. They know and understand everything about bikes. The bikes are good quality and pretty good deals.
From the moment we walked in we were greeted with a warm smile and helped. We were unsure of what size bike my son needed but they helped with that. My son sat on different bikes to really see and feel which he liked best. They were very informative and helpful!
Bruno did an excellent job bringing my bike back to life after not riding it since last summer! Thank you!
excellent service
Very kind and attentive staff
Salesman was great!
Great service knowledgeable people.
Chris was very helpful & informative helping me with bike purchase
I brought my bike is for service. Everyone was courteous and my bike was returned quickly!
The service was incredibly polite and thoughtful and prompt. Could not ask for better care
Expertise
Chris and James are incredible. Always friendly, extremely knowledgeable, and aren’t “salesy”. They never push anything on you and recommend what they think is best for YOU, not their pocket. Highly recommend Rogue Cycles!
Chris is extremely knowledgeable and helpful
They check all the boxes
Good customer service.
Great service, Monroe’s sure no hassle and the owner Mike is a pleasure to work with.
Fuji MTB for yearly maintenance. Rode hard and put away wet. Bike came back looking like new. And fast! I have always had excellent service at Merrick Bike. Thanks!
Good timely service on my bike- Thanks
Kind and courteous! Very knowledgeable.
Outstanding folks at Rogue. Understand everything that a rider needs. Great product. Great service. Makes a person want to go here for any bike needs.
Chris might be the most knowledgeable person on all bike related matters I’ve ever met.
I went in for a bike fit at a friend’s recommendation, and instead within a few minutes he identified several assembly issues with my bike - all of which were missed by the other 4 mechanics who serviced my bike over the years. The fitting went great to say the least. He painstakingly took my measurements, asked me questions about my cycling history, training goals, races I’ll be doing this year etc, and tweaked my bike until I reached the ideal body position with utmost comfort. The whole process took over 4 hours and at no point did I feel rushed. I previously had 2 bike fits but this was the one I’m most happy about. I’ll now be riding those 56 miles in full confidence.
I’m also shopping for a new bike and the advices Chris gave me are invaluable. I didn’t like the wheels that come with the bike I had in mind, so we specifically discussed in great details about different tyre types, wheel widths and hubs, and he recommended a few brands for me to choose. Hoping to order my new bike through Rogue soon.
I can’t recommend Rogue enough. Everyone there simply exudes passion about bikes and cycling. I’ll be a customer for life.
Quick and reliable
Polite efficient , timely and respectful good communication .