Customer Testimonials

Great customer service.
Knowledgeable staff.

Knowledgeable sales staff.

Quick, efficient service, reasonable prices

We are very pleased with our purchase at Western Cycle in Seabrook, NH. The sales people were so helpful and we would highly recommend this store to our friends, in fact, we already have! -Name removed

Excellent shop with friendly techs and a massive selection of bikes. Quick turnaround on the work and constant feedback during the process.

Definitely a top tier operation and will get plenty of my business in the future.

Great customer service, affordable repair, and fast turnaround time. Great new store!

Great selection!

Great overall experience.

Knowledgeable staff & timely service

Fast service, great repair!

So helpful, friendly, and informative!

Knowledgeable staff.

Great staff. Very helpful

Great service, friendly, and very knowledgeable.

Great people there. My salesman Jordan was excellent, they have techs servicing the bikes out back and a large selection of bikes in stock! highly recommended. After much research I bought the Aventure 2 commuter and i love it!!

Polite, knowledgeable and fast

Wife and I had a fantastic experience buying our e-bikes from Jamie with lots of great additional assistance from Tucker. These guys know their stuff..and are super patient. They make every effort to match you to the right bike.

Quality products and knowledgeable service.

The staff members were extremely polite, knowledgeable, and explain the process and cost in a very clear way

I called and talked to James at about 10:40am on a Saturday morning. I inquired about the availability of a Gazelle Medeo T9 City ebike. He said he had several but only had a small frame bike assembled. He asked if I wanted them to put a large mallard blue together for me. I said sure and that I was coming from MA and would be there in 2-3 hours. We arrived about 1:30 and the bike was assembled and waiting. When I said I was disappointed with the screw type holder for the seat post he immediately offered to put a quick release clamp type holder on for free since "I drove all the way from MA". Shortly thereafter we left the shop with the Gazelle. So impressed that they did what they said, and with James' great customer service. I went on my first ride a couple of days ago and loving the bike so far. I would not hesitate to recommend the shop to anyone. Thx!! Norm from MA.....

just bought our 2nd pair of e bikes from wertern cycle seabrook nh upgrading them. great staff great owner.jeff the owner also helped us in selling old ones. very trust worthy business you can't go wrong here thanks guys the butlers

I was greeted as soon as I walked in. I took advantage of the Winter Service ensuring that I would be ready this spring. My bike was gone over and serviced well beyond my expectations. So thankful to the guys in the Seabrook location for getting me ready for the new year. Thank you

Friendly service and great bike mechanics with sass!

Just simply world class service!!!

Friendly, knowledgeable staff took the time to understand what I was looking for and offered recommendations

Amazing customer service! :) and a great variety of bikes!

Price and quality

Great experience team was very friendly will definitely be back for accessories for my bike.

Very happy about professsionalism, questions answered, follow-up etc. Just a good experience that most stores don't or can't offer. Will be my go to bike store.

Great Service.