Grand Rapids West - Kalamazoo

Contact Testimonials

Report a concern   October 10, 2025 — Rated 10 out of 10 by K.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Timely responses, active listener, transparent about options on limited budgets

Report a concern   September 29, 2025 — Rated 9 out of 10 by M.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

The girls I dealt with are very kind, caring, and helpful.

Report a concern   September 14, 2025 — Rated 10 out of 10 by B.K. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

I could not have been able to get things done for my sister in law as fast and as well if it not for Ericka!! She was so much help and very knowledgeable and absolutely the sweetest!!!

Report a concern   September 8, 2025 — Rated 10 out of 10 by H.F. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

I have used them twice now to help find suitable Assisted Living facilities for my Dad. They were kind and compassionate, understanding the importance of finding the perfect environment for him. They listened and never put pressure on us. They check in randomly throughout the year to make sure things are going well.

Report a concern   August 26, 2025 — Rated 10 out of 10 by L.T. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

CarePatrol is as so helpful with next steps in moving my mother to a safe a secure memory care facility. They made sure I was aware of all our options. They were supportive and respectful through the whole process.

Report a concern   August 15, 2025 — Rated 10 out of 10 by L.S. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very attentive to my needs. Worked tirelessly to find the right place for my brother.

Report a concern   August 10, 2025 — Rated 10 out of 10 by L.D. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

It was so overwhelming thinking about finding my mom an affordable secure memory care facility, but with CarePatrol it was so easy! We could concentrate on caring for my mom in her home while CarePatrol located 6 different facilities in the area nearest to us. We chose a few to tour and Jenna set everything up....all we needed to do was show up. After we decided on one and submitted our application Jenna was our go between with the facility administration. She was able to answer all of our questions and we spoke to her often throughout the process. She was so knowledgeable and accommodating! CarePatrol and Jenna were a God send for us!!

Report a concern   August 5, 2025 — Rated 10 out of 10 by L. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Cannot say enough good about Jenna and Lauren. They are compassionate and caring and handled my elderly parents wonderfully. My parents are very resistant to change and it was hard getting them to agree to even meeting with an agency, but after they left my Mom confided she felt such relief by all information she received. She had not known where to start before their visit. I’ve already recommended Jenna and Lauren to two other friends with aging parents.

Report a concern   July 24, 2025 — Rated 10 out of 10 by E.G. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

MaryBeth was very friendly, professional, knowledgeable and helpful. We didn't have much time to find a place for my Dad before he was ready to be discharged from the skilled nursing facility. She was able to give us a few options that could meet his care needs and budget and was able to work with me despite being out of state. She was very attentive to detail and followed up each day to make sure we were getting closer to a plan. It would have been so hard to navigate this stressful process without her.

Report a concern   July 22, 2025 — Rated 10 out of 10 by J.M. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna Miller was fantastic. She was extremely knowledgeable and thorough and was able to find the assisted living facility that is perfect for our mother. Jenna also followed up with me just a few days ago to see how our mother was doing in her new surroundings. She also informed me that she is leaving Care Patrol and going back into teaching. I’m sure that she will thrive as a teacher as well.

Report a concern   July 12, 2025 — Rated 10 out of 10 by S.H. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

I am grateful for all the help I received from Erica! She was very knowledgeable and on top of things! What a blessing! I could not have done it on my own.

Report a concern   July 7, 2025 — Rated 10 out of 10 by L.G. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Agents were responsive and very helpful.

Report a concern   July 6, 2025 — Rated 10 out of 10 by C.S. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Mary Beth wa fantastic to work with. Caring, compassionate, knowledgeable, and responsive.

Report a concern   June 25, 2025 — Rated 10 out of 10 by C.R. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

We can't Thank you enough for helping our family through the process of finding a Memory Care place for my Dad. From Erica sending us several places to consider, Jenna going with us on the tours and guiding us through the visit with questions we didn't think to ask, and Erica stepping in and troubleshooting for us when we asked for an early move in for Dad. You two are wonderful individuals and we appreciate all of your help!!

Report a concern   June 24, 2025 — Rated 10 out of 10 by L.D. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very prompt responses to questions

Report a concern   June 10, 2025 — Rated 10 out of 10 by D.O. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Their promptness in getting back with us and the willingness to work with us to find just the right accommodation

Report a concern   April 10, 2025 — Rated 10 out of 10 by S.S. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Erica did an excellent job of helping through the process. She was professional and caring. She followed me every step of the way. Thank you, Erica

Report a concern   April 1, 2025 — Rated 10 out of 10 by D.H. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Mary Beth was extremely knowledgable, and quickly and correctly judged the needs I had and the organization that would best match my needs and sensabilities best

Report a concern   March 14, 2025 — Rated 10 out of 10 by J.N. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very professional

Report a concern   March 10, 2025 — Rated 10 out of 10 by R.B. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

I can’t thank this team enough for their incredible support in helping us find the perfect nursing home for my dad. The entire process felt overwhelming initially, but their team was compassionate, knowledgeable, and truly listened to our needs. They guided us every step of the way, ensuring we found a place that provides excellent care and comfort for him. Their dedication and expertise made a difficult situation so much easier, and I’m beyond grateful for their help. I highly recommend it to anyone in need of elder care placement services!

Report a concern   March 9, 2025 — Rated 10 out of 10 by D.R. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna is a fantastic person! Very caring of peoples needs and lives. Jenna is very honest and trustworthy. Couldn’t have had a better helper to find my parents a senior living place.

Report a concern   March 9, 2025 — Rated 10 out of 10 by J.A. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very nice and competent. Made finding a home fir my mother much easier. Arranged several tours

Report a concern   March 8, 2025 — Rated 10 out of 10 by J.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

I was in a desperate situation trying to find a place for my father with 24 hour care so he could be released from the hospital. Jenna Miller and the team at Care Patrol found a wonderful place for my father to move in to right away. Jenna knew I was a total wreck and took the lead. She guided, counseled and has even checked in on us after the move into the assisted living home. The one thing you can tell straight away is that Jenna truly cares for those she helps. I couldn’t be happier with my fathers new home and I will be forever grateful for Jenna and Care Patrol.

Report a concern   March 6, 2025 — Rated 10 out of 10 by S.R. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Care Patrol went above and beyond helping with memory care placement for my mom. They helped navigate facility tours, details about each facility and with meeting the staff at each facility we toured. Erica was so knowledgeable and helpful. She continues to follow, making sure my mom’s transition to a new facility is going well for everyone involved. Care Patrol is truly a 10/10 and made this transition a successful experience.

Report a concern   January 20, 2025 — Rated 10 out of 10 by F.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

They took time to understand my needs and capabilities.

Report a concern   December 14, 2024 — Rated 9 out of 10 by J. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

They did all the calling and set up times for us to check homes out

Report a concern   December 7, 2024 — Rated 10 out of 10 by J. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna has been great to work with, very accommodating and compassionate.

Report a concern   December 4, 2024 — Rated 10 out of 10 by J.A. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna is phenomenal!!! The help she provided us in finding the best place for our loved one was invaluable. I would highly recommend her service to anyone in our situation. Her patience, attentiveness and understanding were so greatly appreciated. Jenna is amazing and not just at doing her job. She is a kind, sweet person whose genuine care and love for people shines through her. 10/10 for sure!

Report a concern   November 26, 2024 — Rated 10 out of 10 by J.A. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna was very helpful in helping us navigate the overwhelming process of finding nice accommodations for our Mom. We made 3 choices & toured each and made an informed decision, all thanks to Jenna! Highly recommend!

Report a concern   November 26, 2024 — Rated 10 out of 10 by T.A. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Friendly and good response time


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