Grand Rapids West - Kalamazoo

Contact Testimonials

Report a concern   November 25, 2024 — Rated 10 out of 10 by T.G. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Great communication, helpful in finding assisted living and nursing care for both my parents. Highly recommend!

Report a concern   July 29, 2024 — Rated 10 out of 10 by J.P. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Our support person took care of setting up appointments for us after carefully listening to our needs. He answered random questions that came up for us and helped us drive to decision that turned out to be wonderful. We couldn't be happier.

Report a concern   July 20, 2024 — Rated 10 out of 10 by D.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

This was a highly emotional time for my family. CarePatrol was professional, compassionate and kind. Mom had to be moved and we were struggling to make decisions. I would highly recommend CarePatrol.

Report a concern   July 20, 2024 — Rated 10 out of 10 by T.W. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

So helpful in finding resources, strategies and placement!

Report a concern   July 8, 2024 — Rated 10 out of 10 by T.B. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

It was a confusing time to figure out what my mom needed for care and housing. I appreciated the thought that the team put in to review my mom’s notes, ask questions about her lifestyle, wants and needs so we could narrow down our choices.

It was also very helpful to have a partner to go on visits with to make sure I was getting all the information I needed.

Report a concern   July 2, 2024 — Rated 10 out of 10 by T.W. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna Miller genuinely cares about the people she is working with and takes into consideration the many dynamics possible .

Report a concern   July 2, 2024 — Rated 10 out of 10 by K.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna helped me and my sisters find the perfect place for our mom. It was a tough decision to have our mom go into assisted living but Jenna made that transition smooth for all of us girls and more importantly, for our mom.

Report a concern   June 14, 2024 — Rated 10 out of 10 by M.P. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

The knowledge and kindness I received was exceptional! When pressed to find a safe place for my dad after a dementia diagnosis, having experienced women on my side was invaluable! I had limited time to find a place that would accept my dad and they were by my side the whole time. I cannot fully express to MaryBeth or Madelyn my gratitude:)

Report a concern   June 10, 2024 — Rated 10 out of 10 by T.P. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Carepatrol was very helpful I finding a place for Mom

Report a concern   June 8, 2024 — Rated 10 out of 10 by S.F. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Great service. They were a big help in time of need.

Report a concern   June 3, 2024 — Rated 10 out of 10 by M.B. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very prompt with initial contact with me, when hospital referred my friend's case to them for help finding an assisted living facility. Within 24 hours of that first conversation, I received an email with a list of facilities that would accept him, in his situation. They said up a tour appt with the 2 I was interested in. One of their reps was with me on each tour. From first contact on Monday, to that same week on Friday, we had confirmed his move in date, transferring smoothly from rehab to them. It was very important that my friend not go back to his apartment, as he was no longer ale to care for himself.
God answered our prayers with this wonderful organization.
God is good!

Report a concern   April 10, 2024 — Rated 10 out of 10 by S.D. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna has been a tremendous source of help and she is a genuinely caring person.

Report a concern   April 4, 2024 — Rated 10 out of 10 by D.P. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Everything ! Fast, friendly, knowledgeable
, caring and respectful service ! Marta and Jenna were a joy to work with in this stressful time of decisions.

Report a concern   April 4, 2024 — Rated 10 out of 10 by K.B. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna was incredibly punctual and attentive during a very stressful situation. Her responsiveness, ability to listen, act; all while being empathetic to the situation were critical. Ultimately, she guided my family to excellent options. During it all she also advocated with expert advice and follow through. In fact she just followed up even through the placement is now complete. I greatly appreciate Jenna and CarePatrol for the service they provide. I highly recommend Jenna and CarePatrol.

Name removed

Report a concern   February 3, 2024 — Rated 10 out of 10 by L.K. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna was terrific. She helped us do much in the search for assisted living place for my Aunt. She also helped us find a moving company for her furniture. She was so great to work with.

Report a concern   January 23, 2024 — Rated 10 out of 10 by C.H. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Provided confidence in making this decision

Report a concern   January 8, 2024 — Rated 10 out of 10 by L.N. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very professional and caring. Prompt in setting up a viewing of a facility. Jeff Baker always returned my phone calls or emails. Great service and I would highly recommend.

Report a concern   January 8, 2024 — Rated 10 out of 10 by K.M. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

The staff listens to all your needs/wishes and they are knowledgeable about most facilities in the area

Report a concern   January 8, 2024 — Rated 10 out of 10 by R.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Mary beth is amazing she has helped us in ways that are emotionally supported and is a kind,loving and caring woman .we appreciate her so much !

Report a concern   December 16, 2023 — Rated 10 out of 10 by K.B. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Excellent service and follow up.

Report a concern   November 5, 2023 — Rated 10 out of 10 by L.B. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Kalamazoo

Report a concern   November 2, 2023 — Rated 10 out of 10 by C.K. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very personalized. Mary Beth did a great job narrowing the options for us and providing recommendations. She even took time to visit places with our family. We appreciated her experience and her attention to our questions. We are very grateful! Thank you!

Report a concern   October 8, 2023 — Rated 10 out of 10 by M.D. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Service

Report a concern   October 2, 2023 — Rated 10 out of 10 by M. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Everything that care patrol did to help me get my mom placed in an assisted living was amazing!!

Report a concern   September 30, 2023 — Rated 10 out of 10 by L.N. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

From the first contact to the last contact with CaePatrol has been nothing but positive. Jeff Baker did an outstanding job in assisting our family in finding an assisted living facility for my mother. Thank you so much for your professional service. Blessings, Larry

Report a concern   September 13, 2023 — Rated 10 out of 10 by S.S. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Extremely helpful. Took a of pressure off me by researching available sites and making arrangements for visits.

Report a concern   September 7, 2023 — Rated 10 out of 10 by J.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very attentive to situation needs, and the communication along with follow-up is excellent. Finally, professionals who take their job seriously.

Report a concern   September 4, 2023 — Rated 10 out of 10 by B.Y. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

I was in a position I had to find appropriate living for my brother. I worked with Mary First name removed and she did a amazing job. She took so much pressure and stress off of me, and she really cared. I would always use CarePatrol when needed, they are number one.

Report a concern   August 28, 2023 — Rated 10 out of 10 by C.V. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna has been so helpful, patient and kind. I cannot express enough how thankful I am for Jenna and carepatrol. To know there is someone to help you navigate such a tough time. It has been such a blessing.

Report a concern   August 27, 2023 — Rated 10 out of 10 by S.H. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jeff was very helpful. He provided information on several assisted living facilities that fit our needs. After one was selected, Jeff followed up with emails to insure everything was going smoothly. I appreciate his time and efforts!


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