Richmond & Williamsburg

Contact Testimonials

Report a concern   October 20, 2025 — Rated 10 out of 10 by K.P. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Care patrol was very helpful when making the decision to put my mother in memory care. They took all of our information and took a lot of the work off of us.
They found her a wonderful place and we are all very happy with the staff and the facility.
I would definitely recommend Care Patrol.

Report a concern   September 3, 2025 — Rated 10 out of 10 by M.W. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Promptness in responding, empathy, accuracy and depth of data provided.

Report a concern   August 26, 2025 — Rated 10 out of 10 by S.V. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

The promptness of the response to my inquiry.

Report a concern   August 6, 2025 — Rated 10 out of 10 by C.J. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

I am waiting on a docusign but got this instead.

Report a concern   August 6, 2025 — Rated 10 out of 10 by A.K. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Lara was a game changer for me in navigating the very complex world of Skilled Nursing vs Assisted Living, Levels of Care, rehab needs, Medicare coverage - all of it!

Report a concern   August 4, 2025 — Rated 10 out of 10 by C.G. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

They were always so quick to respond to all questions and concerns.

Report a concern   July 5, 2025 — Rated 10 out of 10 by G.B. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Thank you again Doyle for taking the time to talk to my husband and me about Assisted Living options here for my Mom. You were compassionate, yet professional, and guided our conversation with all its questions and concerns so well.
As a result of our conversation with you, I felt very encouraged moving forward with CarePatrol and didn't look at any other placement company, which is unusual for me :)
Lara quickly acted on my desire to look at different places and met us with a smile and we appreciated her attending the meeting with Spring Arbor.
Thank you both.
My Mom is very content with this huge change in lifestyle.
First name removed

Report a concern   June 30, 2025 — Rated 10 out of 10 by M.H. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle with care patrol was very professional and informative. The information he provided was invaluable and I appreciate the way he followed up.

Report a concern   June 15, 2025 — Rated 10 out of 10 by J.H. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

The agents were excellent at follow-up & keeping in touch with families to help make a decision for when and where to place loved ones.

Report a concern   June 15, 2025 — Rated 10 out of 10 by P.B. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Very helpful in a stressful situation.

Report a concern   June 8, 2025 — Rated 10 out of 10 by D.H. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

To Lara Johnson
From Name removed (for Joan Ciucci)

You were so kind and helpful. I don’t know what we would have done without you,
First name removed and Jami

Report a concern   May 28, 2025 — Rated 10 out of 10 by B.M. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

It was so easy to use and the person/people I worked with were very helpful, friendly and caring.

Report a concern   May 1, 2025 — Rated 10 out of 10 by D.C. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

They were extremely responsive to my needs. CarePatrol offered several alternatives in helping me find the perfect fit for care of my mother.

Report a concern   April 8, 2025 — Rated 10 out of 10 by J.M.A. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle has been wonderful proving detailed information on assisted living options, which saved me hours of research on my own. When my husband returned home, Doyle provided me with information on in home support services. He has continued to reach out to me periodically to check in and see how all was going. Care Patrol provides a fabulous service, all at no cost. Thank you Doyle. Your support and assistance has been invaluable.

Report a concern   March 10, 2025 — Rated 10 out of 10 by S.L. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

I found Doyle with CarePatrol extremely helpful and empathetic. He made a difficult situation much easier to navigate. With his help we were able to find a fantastic facility for my mother and had her place reserved within 48 hours. I would highly recommend CarePatrol.

Report a concern   March 8, 2025 — Rated 10 out of 10 by T.M. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Ease of conversation with Doyle; he pared down a list of endless possibilities when I didn't have to look around town. knowledgeable about services offered at each location we were considering for my mother. Would recommend to anyone needing to place their loved one Assisted Living or Memory Care.

Report a concern   February 17, 2025 — Rated 10 out of 10 by S.S. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Very knowledgeable about the area

Report a concern   February 3, 2025 — Rated 9 out of 10 by B.W. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

very helpful in finding possible locations for someone who needs a facility. much appeciated!

Report a concern   December 16, 2024 — Rated 10 out of 10 by B.F. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

They were very efficient and helped find a good placement that met our needs

Report a concern   November 23, 2024 — Rated 10 out of 10 by A.T. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Extremely helpful and provided crucial information regarding assisted living in Virginia. I appreciate their kindness, thorough information, and professionalism.

Report a concern   November 14, 2024 — Rated 10 out of 10 by K.D.A.J.F. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle Hull was tremendous help providing me invaluable information quickly in order to find the assisted living home for mom.

Report a concern   November 10, 2024 — Rated 10 out of 10 by T.B. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle was amazing and an incredible support. I needed assistance securing assisted living in an extremely short period of time. He provided all of the information I would need to make the best decision for our loved one. Not only did he provide immediate resources, but he called the facilities to check for availability. Moreover, he followed up to ensure I had everything I needed, and that I was able to connect with each community. He provided additional support as needed, and followed up with the ALF if I faced any communication challenges. He was professional and very knowledgeable. We truly appreciate It!

Report a concern   November 2, 2024 — Rated 10 out of 10 by A.J. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Care Patrol was extremely helpful when trying to find an assisted living facility for my father. They are very knowledgeable and truly want to help.

Report a concern   October 14, 2024 — Rated 10 out of 10 by A.T.E. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

CarePatrol has been very helpful and truly caring.

Report a concern   October 14, 2024 — Rated 10 out of 10 by M.W. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

They helped me locate the better facility for my loved one for the amount he could afford to pay.

Report a concern   October 14, 2024 — Rated 10 out of 10 by R.L. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

We work with Doyle Hull from CarePatrol to find good care for my stepfather. He was very helpful and attentive when providing recommendations for rehabilitation and senior living options. He checks in regularly and is always looking to be of assistance. We very much appreciate all of the insight that he provides!

Report a concern   October 14, 2024 — Rated 10 out of 10 by M.M. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

The agent was very helpful

Report a concern   October 13, 2024 — Rated 10 out of 10 by C.H. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Received good information.

Report a concern   May 4, 2024 — Rated 10 out of 10 by J.W. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle was a wealth of information. He knew exactly where we were as a family and had all of the answers. He followed up twice to make sure we were on the right path. He was great.

Report a concern   March 16, 2024 — Rated 10 out of 10 by S.H. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

My contact was super helpful an very responsive!


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