Richmond & Williamsburg

Contact Testimonials

Report a concern   March 16, 2024 — Rated 10 out of 10 by J.J.B. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

They did a wonderful job of giving me options as to where to place my mother or 92 in an assisted living facility.

Report a concern   February 15, 2024 — Rated 10 out of 10 by C.C.P.M. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle, with whom I worked had a great working knowledge of the assisted living facilites in our area - and was able to give me both strong recommendations and facitlities to avoid

Report a concern   January 27, 2024 — Rated 10 out of 10 by D.R. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

I had no experience to help find a good fit for my mother quickly. Doyle was very helpful and worked to help my family find the right spot for mom.

Report a concern   January 16, 2024 — Rated 10 out of 10 by S.M. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

They made choosing a place for my husband after his release from rehab relatively painless. I had no idea where to start, but the social worker at the rehab facility put me in touch with CarePatrol who listened to our needs and concerns so we could choose the right place.

Report a concern   December 23, 2023 — Rated 10 out of 10 by J.W. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Great company to work with.

Report a concern   December 22, 2023 — Rated 10 out of 10 by G.S. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

It helped me make decisions at a stressful time

Report a concern   December 11, 2023 — Rated 10 out of 10 by K.M. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle was caring, kind, knowledgeable and very helpful to us.

Report a concern   November 17, 2023 — Rated 10 out of 10 by R.R. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Made recommendations to fit our needs and followed up with them.

Report a concern   November 16, 2023 — Rated 10 out of 10 by S.R. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Quick responses. Gave us several choices. Easy to work with.

Report a concern   November 2, 2023 — Rated 9 out of 10 by D.J. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Communication

Report a concern   October 26, 2023 — Rated 10 out of 10 by C.B. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Very easy to work with and they understood our requirements perfectly.

Report a concern   October 23, 2023 — Rated 10 out of 10 by C.P. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Most of us will only move an elderly parent one time. There are so many things to think about and do and so much to consider you’ve never thought about. It’s a honor to have such a role but a big responsibility and “time suck” too. CarePatrol helps immensely. They’ve done all the legwork on the best places that fit the profile of what your parent needs, can afford, etc. They are reliable, punctual, answer every question, follow up, etc. I can’t say enough good things. Highly recommended.

Report a concern   October 22, 2023 — Rated 10 out of 10 by J.H. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Mr Hull was very helpful and provided 2 facilities for my Mother to review. Unfortunately for her the Acute Rehab facility chose a different one for her. She was unaware of this. At this point we are trying to get VA benefits. I would recommend this service to anyone who needs this kind of help.

Report a concern   October 21, 2023 — Rated 10 out of 10 by R.W. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle has been nothing but helpful patient and supportive. He referred us to Crossroads at Bon Air and my grandmother loves it. Thanks.

Report a concern   October 19, 2023 — Rated 10 out of 10 by J.A.J.T. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

In a very stressful situation, care patrol provided guidance w/ local assistive living places. Also how to judge a good facility,

Report a concern   September 28, 2023 — Rated 10 out of 10 by C.C. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

The compasión and knowledge they shared when I did not know what direction to turn.

Report a concern   September 24, 2023 — Rated 10 out of 10 by K.G.M. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle was great and incredibly helpful/knowledgeable!

Report a concern   September 24, 2023 — Rated 10 out of 10 by C.G. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle was wonderful, easy to get ahold of and worked very quickly to help us.

Report a concern   September 18, 2023 — Rated 9 out of 10 by B.C. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

They were very helpful in finding me an assisted living facility for my mother.

Report a concern   September 17, 2023 — Rated 10 out of 10 by A.F. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Mr. Hull was very helpful identifying local facilities to care for my family member post surgery and through rehabilitation and therapy. I would have spent much more time trying to find and contact these places on my own. It helped a lot during a stressful time.

Report a concern   September 9, 2023 — Rated 10 out of 10 by S.C. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

George and Doyle provided us with helpful advice that prevented us from having to spend hours researching, calling, and visiting multiple memory care facilities when picking a facility for my mother. We appreciate their help so much. George attended our initial meeting at Chestnut Grove which is the place we ended up choosing.

Report a concern   September 8, 2023 — Rated 10 out of 10 by M.S. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle and George have been immensely helpful and patient while we decided on where and when the right time was to get our loved one into care. They are always available and insightful with any questions that have come up. This is not an easy process and to know you have knowledgeable professionals behind you has certainly relieved stress for us.

Report a concern   August 25, 2023 — Rated 10 out of 10 by L.A.T.B. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

-caring, thoughtful, very informative

-provided feedback with detailed information

-extremely helpful in navigating the process of finding a suitable senior living facility to meet my mom’s needs as well as ours

Report a concern   July 22, 2023 — Rated 10 out of 10 by M.K. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

My friend just went through whole process Julia and her opinion was this an part of the process is painful but she was so happy to work with you guys

Report a concern   June 15, 2023 — Rated 10 out of 10 by R.C. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

CarePatrol stuck with me for well over a year making sure that I knew they were there if I needed them. I didn't want to admit that my wife of 54 years needed special care. Care that I wasn't able to handle for her. We ended up arguing. Several times daily and they would turn nasty on occasion. She didn't deserve harsh words I occasionally used to get her attention. We have never fought physically, only words. When these arguments got close to being physical, I turn to CarePatrol for help. They immediately turned to their resources and then arranged for me to be able to tour various locations that looked like they would be of great benefit to me and my wife. When I arrived at the facilities, a very attractive young lady from CarePatrol was there waiting for me. We finally settled on one location. When I arrived to bring additional items for my wife, I found her chatting with several others and smiling all the while. She still wants to be living with me, but I now know that she is safer where she is now living. It is tight, but after 54 years of her making sure I was happy, she deserves everything I can do for her. CarePatrol has made it possible for me to afford where she is now living. There was never any form of attempting me to choose a particular location.

Report a concern   May 14, 2023 — Rated 10 out of 10 by L.G. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Thank you so much! We couldn’t of done this without you!

Report a concern   April 25, 2023 — Rated 10 out of 10 by W.M. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

CarePatrol's assistance was invaluable in identifying the local facilities that would be appropriate for my family member. A comprehensive list was provided as well as assistance in setting up site visits so that we could select the best option. I would not hesitate to use CarePatrol in the future and would recommend their services to others. Thank you for this excellent service!!

Report a concern   April 24, 2023 — Rated 10 out of 10 by C.C.O. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Very through

Report a concern   April 11, 2023 — Rated 10 out of 10 by K.K.B. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

Doyle was amazing! He called me right away, as soon as he was contacted by Mary Immaculate Hospital. He gave me affordable options in the area that I didn't know existed and I was able to get my mom into The Devonshire in less than a month, thanks to Doyle. He is very good at what he does - caring, compassionate, kind. I will tell everyone I know about Doyle and Care Patrol!

Report a concern   April 8, 2023 — Rated 10 out of 10 by C.J. CarePatrol of Richmond
What did you like about your experience with CarePatrol of Richmond?

CarePatrol does the “homework” for you. They spend time in the different living option, they meet and know the management, they ask questions to help find the right fit for your loved one. This is my second time using CarePatrol for a parent. First time was my dad and it was a difficult placement because he was in the wrong setting that I had chosen a year earlier. He had specific needs due to his dementia and the setting I’d chosen myself did not meet his ever increasing needs. He became frustrated and combative and he was basically asked to leave. With CarePatrol’s help I was able to find a new memory setting that more than met his needs and kept him safe to the end of his life. Recently my mom decide at age 91 that she wanted to move from FL back to VA as soon as I could find her a new home. My biggest concern was how to get her to VA, I had 100% confidence that CarePatrol would help find her new home and they did in a week’s time. She loves her new home and is now close to family which is what was missing for her in FL. I would recommend CarePatrol to any one I know.


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