Customer Testimonials

Good products, good help

Staff is friendly and helpful. However, after I got home, I can no longer remove my wheel from the bike after they changed out the tires. Have a small car, this isn't going to work out so well.

Chris was very helpful and made our large purchase feel comfortable.

Chris was friendly and knowledgeable. He provided a lot of information about products and was quick to recommend things, but he was never pushy about trying to make my purchase any particular thing.

I came in thinking I wanted to modify my old bike to fit me better. Chris was very accommodating and knowledgeable, as he brought out parts that could accomplish what I asked for. He was patient as I changed my mind and added parts. He priced everything out for me, so I would know the total cost. I then shifted gears and asked him about new bikes. He allowed me to test ride a couple bikes that fit my request, and I decided to buy a new bike. He did not pressure me into that decision at all, but made sure I had all the information I needed to make my decision, and was very patient as I took some time to get to my conclusion.

Appreciate the straight forward advice!

Reliable service

Great service. Friendly and knowledgeable staff.

Here's my review on Google Maps (feel free to use any or all of it):

If you're looking at older posts of more than a year ago, you need to know that this company is under new ownership although Chris was wise enough to retain the staff that had been there.

Chris and his staff are friendly, knowledgeable, and will go out of their way to see that your decision to visit St Joseph Bicycle Company is a quality experience. I have purchased a Trek bicycle and several biking accessories like computers and shoes from this business and have always been impressed by the staff's willingness to inform and educate me on all the products and services I've purchased or considered purchasing.

On my most recent visit, Chris spent over 20 minutes successfully pairing a pulse monitor that I hadn't purchased from him with a bike computer that I had purchased from him.
I knew that when I was ready to get the two items paired, that I could count on Chris to take care it for me... Without any out-of-pocket cost!!!

In short: knowledgeable staff, a great selection of accessories and high quality bikes of all types for all ages and budgets.

Fair price and great service. Very helpful. I haven’t messed with repairing or replacing a tire in about a decade so glad there was a local shop within riding distance to help me out.

It's close to where I live. I can trust you to do a job.

Wry helpful in selecting a new saddle. Reassuring if I do not like it to bring it back.

I was very pleased with the attention I was given during a recent visit to decide upon a pair of bike shoes. It required several trips to the backroom for various sizes until the perfect size was found. Chris was patient and helped me pick out the appropriate style. Great service!

Friendly staff. Quick service. Good service/maintenance prices. Good inventory.

Great people and great service. Fast, quality and very helpful bike shop.

Deven and Chris are very knowledgeable and helpful! Friendly and welcoming atmosphere.

Quality of the product and the team there is very knowledgeable and helpful!

Excellent service, excellent skill set!

Owner and staff clearly know their business and communicate well.
Fast, friendly service.
Close to home.
The shop itself has an impressive-looking inventory on display, and having the door open to the workshop area gives an intriguing glimpse of 'experts at work for you.'

Service was short and quick and solved the problem. Staff was friendly and knew what they were doing.

Quick, easy, well done!

Great bike shop. Thanks!

Great service we had a tuneup and the bikes work great.

Very good communication. They listened as I described my riding goals and serviced my bike toward those ends.

very helpful, knowledgable, and accomodating

Always a good service

Very nice service.

The staff was so friendly and very helpful with suggestions. I really appreciate their kindness and that extra help with loading my bike in the truck.
Definitely will be back when it’s time to upgrade my bike.

EVERYTHING!!!!

Great people! ,Quick service, small town atmosphere!

City of St. Joseph needs a crosswalk across M-63 here!

Name removed

Very customer friendly and helped me right away with my request. Would definitely recommend their services!