Customer Testimonials
Location is accessible, parking is availble, stock is comprehensive and mostly, the staff are knowledgable, helpful and polite.
Great customer service. Being a novice I got the answer to each question. Good selection of products at a good price
Great to deal with
Wide range of metals and profiles available and any quantity cut to size from "letter box size" to truckload and available for over the counter collection or delivery
Pleasant, helpful staff.
A very easy company to deal with.
Very helpful staff to select products and materials , very prompt service and easy to make purchase collect materials and payment
Very quick turnaround time
Friendly staff too
Everything
Very handy, local. Helpful staff
Whenever we have placed an order it is very quick and simple. Production and delivery times are always very quick, overall fabulous service and quality!!
Metal Supermarkets had the material I needed at a competitive price
Always very helpful!
Always very polite and a quick turnaround when ordering, I highly recommend trying them out if you haven't used them before.
excellent service, very helpful staff and fair price.
will certainly use again .
Many Thanks , Peter Short.
excellent service ,
to have bespoke panels cut and delivered "SAME DAY" in any product is fantastic
Every thing is very good
Very helpful sales team, who listened to what I asked for and they found a good solution for me.
I walked into Metal Supermarkets looking for a piece of steal tubing. I found Wendy behind the counter to be a very nice person to talk to and helpful. I was able to walk out the back and choose what thickness of steal and length that I required.
After only a few minutes wait my steal was brought out to me fully wrapped up in clingfilm.
Fantastic service by Metal Supermarkets Gateshead highly recommended if you are just looking for a piece of steal, reasonably priced as well 😊👌
Everything I needed to build a handrail was in stock , great customer service and great price
Staff were very helpful and good range of products well priced.
Great service my go to shop for all metal
I wasn’t aware that such a service existed locally and I’m very pleased it did.i wannted a specific item that I thought would be very hard to source. But then it was easy.
Very quick service, always have what I’ve needed and great staff.
The staff are very accommodating, regardless of the order size. They will advise as necessary after accessing ones need. I would highly recommend the Metal Supermarket without any reservation.
Courier service could do with sorting out.
I got home and it looked like the van had backed up on my lawn and booted the steel plate out the back doors of his van, one corner was embedded in the lawn the rest was leaning against a step in full view.
Other than that, great service from the marketing team.
I've had nothing but great experiences with Metal Supermarkets. As someone who occasionally needs custom-cut metal for DIY and fabrication projects, this place is a lifesaver. Unlike many suppliers, they don’t require you to buy in bulk — you can walk in and get exactly the amount you need, cut to size.
The staff is knowledgeable, friendly, and efficient.
Best Regards,
Paul’s Steel Ltd
Very friendly members of staff and excellent ease of whole service. I think the price was very good value and delivery too.
The give me advised and they are very kind fie help customer
They always have a wide range of products and never yet failed to meet my requirements. The staff are also always helpful and knowledgeable.
Excellent service got everything you need
Good lot of guys got my fence for me in quick time well done 👏 never had a problem in all the times I've used them

This „shop” amazing. There is everything what you need for your work. They cut the materials very accurate. I built few structure and that was easy with this guys. I like to by this shop.