Customer Testimonials
product availability and service
I needed metal plates a certain size and thickness. They had the whole job done quickly and for a great price. The staff were super helpful and friendly.
The staff are friendly and helpful and always able to provide the materials I need.
Courteous, professional and accommodating
Very pleased as well in the pickup. Very quick
Woody (Chtis) and Chad are amazing and could not be more helpful! I'm just a small DIY customer and yet they treat me as if I was a pro!
Absolutely stellar customer service! Top class! Knowledgeable, attentive, resourceful and ever friendly. Don’t complain even a bit, if asked to look up previous orders to determine a required repeat order etc.
Have had the pleasure of dealing with Roger, Ian, Tommy, Page etc. Don’t know if it can be attributed to company culture or they all just happen to be fabulous individual characters who are great at what they do.
Good product offering and quick turnaround.
Highly recommended.
The team at the Ottawa location are excellent. They are efficient, friendly and professional. My orders are always fulfilled accurately. Its been pleasent ordering from the team in Ottawa.
Staff helped me figure out the proper sizing and terms of what I needed. It was cut correctly to size and ready on time.
Always a variety of products onhand to help
Ian his team alway go above and beyond to look after the guests
Easy and friendly
1) Excellent range of materials available.
2) Most important consideration for both the stores I use (Barrie and Ottawa) is the VERY
FRIENDLY, HELPFUL AND COURTEOUS staff.
I would rate the service as 10 / 10 without any hesitation.
Sincerely
Name removed
Needed a piece of metal the next day, they accommodated me and delivered it.
Thank you !!
Always very helpful and informative. Always a pleasure to deal with.
If measuring was mm instead of inch, and delivery option available, i would give 15points
Great friendly service from staff.
Great customer service , friendly and very efficient.
Nice to deal with .
Quick response and service
Guys knows what they are doing and fast service great experience
Had exactly what I needed. We’re very helpful and friendly.
Quick service, have all sizes, shapes and materials; can get any length I want, can get things cut to my specification's, and the price is good. Thanks.
Pick-up was prompt, and the quality of the products was excellent. Keep up the good work!
Great service, friendly, helpful, fast, accurate and well stocked.
Very easy to deal with and very friendly.
always great!
Good products and friendly knowledgeable staff.
Professional service, wide variety of products and good prices.
Always have what we need and great customer service.... Thank you
Quick easy and friendly propt service
Service was very polite and knowledgeable!