Customer Testimonials
The staff takes time to source materials that I need
Very timely and made exactly to my specifications.
The response time is quick. It will be better if the processing time can be shorten.
Customer service was great
Great service.....
Exceptional service! Friendly and knowledgeable, they helped me out with my project and provided top notch service. Definitely recommend and will return!
Great service and you purchase just what you need for the job.
they were great! and person on the phone was great aswell
The service was friendly knowledgeable. They filled our order very quickly.
Very professional and knowledgeable team with excellent service.
Found what was needed and got it shipped in in a timely manner.
Friendly sales people.
great service
Prompt service and good selection of available material.
Knowledgeable people of
Always a prompt courteous response to email inquiries.
Paige was awesome to deal with and the delivery driver was excellent.
Laser cutting service
The people were courteous and very helpful, and the prices were reasonable.
Workers are very friendly and very efficient. Your prices seem to be the best on the market all around great company
Yes very good service and helpful to people
Many options
Very attentive and prompt responses, good customer service, thank you very much
The ability to fulfill custom orders for smaller orders
Small quantities, good service
Fast good pricing All around good people to deal with
Fast cutting
New manager yaad in Ottawa is willing to revise retail prices n tread in proximity to those of Loucan metal.
16 g steel tubes is almost not available in Ottawa. That is a furniture grade n yaad is willing to stock it. I had been bringing it in from Toronto . Many fabricators I believe use this. But have to lean towards 100 wall since that's the thinnest gauge available at Russell metal.
Overall promising..
inventory avaiaiblity and customer service by customer service represtative
Peter and Angela were very helpful and detailed
Order received as per ordered.