Customer Testimonials
Variety of products
Customer service
Had what I needed and I got it quickly.
Easy to deal with, usually have what I need.
Got pricing right away and they were flexible with delivery location.
I like that i can walk in and get custom cut metal products to size at a fair price. It is very convenient.
I had a great experience dealing with Metal Supermarkets. I provided a rough sketch of what I was looking for and they delivered in a cost effective and timely matter.
I highly recommend them and will definitely be returning when the need arises.
To be able to ask questions about metal materials and types to better educate myself on best practices and to purchase the small quantities I will use without dealing with minimum size orders.
Excellent service
Great selection and service.
Rogers, Ian are best sales person to serve our AHI.
Excellent staff and quick response to product requests.
Great selection and prices, for what I have needed.
Your product is very good to fit our need. However, the service of after selling should be improved. The metal cart is still in my lab although we have contacted your customer service to pick it up. No response on this request so far.
The service and staff ...excellent!
My order ( even though small ) was somewhat custom and it was done in short order.
The quality of the product was very good!
I'm more than satisfied with this company.
Every time I call Metal Supermarkets it is because I need some metal, and I need it quickly. Whatever you don't have, you get for me fast. Multiple cuts are always handled within hours, often faster. Prices are more than fair considering the high cost of having a retail operation based on heavy, oversized and awkward to move items! Especially considering the great variety you manage to store.
Fred, at Railside is an absolute champ of customer service. He's clear, straightforward and incredibly competent.
Excellent service!! Thank you!!
Easy to order... great customer service... great prices.
They have what you need, in large or small quantities and will cut it to size.
Personable service, understanding my requirements . Offering an alternative
Nathan was awesome, helped me out as needed and went above and beyond!
Thanks!!
Roger at the Scarborough location always offers fantastic customer service. Going out of his way to find the right products for us and answering any questions we have about products or pricing.
Good service and convenient.
Simple to select my order. Timely and helpful human response and delivery on time in an expedited situation. Great follow-up and continued invoicing support post delivery. Zero critique from my experience with the team there.
Good stock - usually have what we need in a few hours or less.
Service and follow up are great
I deal with your sales department in Ottawa and they are fantastic, always helpful and friendly with excellent service.
Staff was great, attention to details was much appreciated!
Very happy to have Metal Supermarket in town within reach. I needed fabrication of few custom brackets for improvement project and Metal Supermarket guys found the way to get it done.
ordering and details discussion was easy and parts were received as expected.
Igor Chamsoutdinov. Toronto water
The stuff Nathan, Jeff etc. very professonal. Always great help.
Answer the question quickly.
Kevin
very friendly and good service
Products are good an easy to order.

Very friendly and confident employees. Excellent customer service with follow up calls.