Customer Testimonials
Customer service was excellent. Delivery was quick and efficient.
Helpful service!
good local stock, and the ability to get oddball ,materials that are not local stock,
Cut to length service is an asset, and the response times are quick
The staff are always very friendly, knowledgeable, and helpful. It would be nice if refunds were able to be given on the weekends and getting rid of the $20 min charge as sometimes you just happen to need a small piece. Thank you and keep up the great work!
Servce
Your biggest achievement - you still have dedicated people. They are honest, they stand by their words, and they are reliable. This very rare now in North America... Keep them...
Quick and Friendly
Fast service, knowledgeable staff.
Lots of product available
We are happy with the service and that you get us the item we need
Easy to find what i need, very easy to get it with the guys top nice service.
Having metals of various types and sizes precision cut on demand is a game changer. It allows our custom lighting studio to manufacture one off pieces for our clients on time. Ian Marsh Lighting
good service and fasting action
Great service. always helpful
Great service and really good selection . It worked good for me.
fast, friendly and conveniently located
knowledgeable staff, good selection of material in stock, quotes sent in a timely manor
I’m always able to get what I need.
Relatively convenient provided I can pre-order & pick up. Obvious waiting when picking up unannounced are generally served as quickly as possible. Orders have always been accurate which of course saves time at the prep & installation end of things.
Keep it up.
Respectfully, Joe @ TLC Design inc.
The team is always very professional, helpful and friendly. A rare commodity in these modern times. Highly recommend.
All our experience with your staff has been fantastic
Please pass along our gratitude to your team
quick quotes and good pricing generaly on material. the team goes above and beyond to help my buisness get the material it needs.
Great guys, great service!
I was unable to source material out of the states and Doug was on it and helped quicker than anyone else I had reached out to. We were able to deliver on time because of the great communication your team had.
customer service is unparalleled
It's quick and the sales people have good knowledge.
Great selection of all the common shapes and sizes always in stock, plus a lot of less common stuff. Quick, friendly service and no minimum quantities.
Kuldip Singh Dhandal
Great customer service
Very good telephone service. Most items available from inventory. Knowledgeable sales staff.
I phone and place an order for custom cut copper about once a year, and it is always a pleasure. Knowable staff, supper quick service, and a very high-quality product. The only recommendation I would made is that it would be great if you could offer Canada Post Expedited shipping, as that is simple, quick, and way less expensive than courier. Anyway, thank you!