Customer Testimonials
great service and quality product
You have reasonable stock, will cut to size, and are local. Prices can be a bit steep, but I'm paying for convenience. The bargain bins are occasionally excellent value too.
A big plus is you still have people answering the phone, which is ESSENTIAL. The day you force me "online only" is the day I go somewhere else. Don't misunderstand, online ordering is sometimes great, see Amazon, but when it is the ONLY option it costs customers. Something non standard that can be resolved with a phone call in thirty seconds, is a Kafkaesque hellscape trying to resolve online.
As an example: self checkout is great if you're picking up one or two things, but when you have a full grocery cart it's a royal PITA.
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phone and delivery service were great. Material that I needed in stock (always helps to be flexible).
they answer emails and get the product out on the times they say they will.
easy to got custom cuts and orders delivered within a reasonable time frame.
Service was awesome , got what I asked for ,
Good staff, prompt and knowledgeable.
Helpful and great selection
Good customer service, variety of products.
we deal with MSM often as we work in the film industry and things happen quickly. The bottom line is convenience and, most of the time, they have what we need. If I need items personally, then I would, normally, get them from a supplier as the cost effectiveness isnt there with MSM. but again. its the convenience.
It is a pleasure working with the staff at the Langley branch. I always get my requested quotes on a timely manner and product is ready for pickup on schedule.
Readily available products, the staff there are always super friendly and helpful.
Free Coffee is always a cherry on top!
good service and fast
friendly support from staff, and excellent pricing
Fantastic experience. Very fast turnaround on an important order and professional communication. 11/10
Range of products.
Large inventory selection, fast service
Quick turn around
Great for small quantity needs
You have had my needs is stock
Fast service.
Availability, pricing, and completed parts always turned around accurately, on time and on budget.
Very approachable and very professional.
I really like the durability and precision of your metal products. Orders are processed quickly, and the staff is always helpful when I need technical information or custom options.
I’ve always found metal supermarket to be quick, dependable and accurate.
Easy transaction from order to delivery. Friendly and efficient staff
I work in film and I know I can depend on them to provide top notch service and products. They have the knowledge and supply to help my show with every request!
Awesome customer service! thank you so much team!
Very professional , honest excellent customer service and happy smiling employees.
Thank you
Excellent selection and spectacular customer service.
Great! Excellent staff and service.