Customer Testimonials
Helpful staff
I greatly appreciate that, as a member of a benevolent self-funded (no fundraising for our organization, solely supported by it's own members), organization seeking to maximize it's limited funds to be used efficiently as possible, thereby benefiting the various organizations that our members actually fund-raise for... the staff at Metal Supermarkets / Langley, are always willing to find a solution to our needs, that fits within our budget.
Their taking an extra few minutes to actually listen, and their 'out-of-the-box' thinking and approach to finding solutions defines the term 'quality customer service'!
I wouldn't think of shopping for my fabrication material needs anywhere else.
The material was in stock and prompt service
Your staff is great at helping us find the right product.
Orders are always placed and filled in a timely fashion.
Love that you also offer delivery for the days we don't have time to pick up orders.
there is great off cut metal options for small business owner.
Also, staff was friendly and helpful.
Customizability of cuts
Good guys.... Great service
Metal Supermarket has all the metals that I can possibly need for. I like it when they cut the size I need. Makes a work lesser for me. And customer service are excellent.
Simple to order, good response to questions.
Aervice
Quick, friendly, helpful service. Plenty of in stock material.
Did a great job. Shipment arrived late but it wasn't Richmonds fault. They fab'd up replacement pieces at the end of the day to make sure we could work the weekend.
Thanks!
Metal Supermarkets are always able to find the odd-sized metals that other companies fail to provide.
Everything sales , services , fast processing, and friendly customer experience
And helpfulness in loading product
Jordan Ward is very professional and fast. I,ve been dealing with him for some years now and the quality of his srvices stays at this elevate level. Thank you, Jordan.
Your sales rep took some time to find the products I was looking for, and my shop got the material we needed.
You often have what cannot be found at other places.
Great customer experience, very fast and accurate service, everyone is very professional!
Very friendly and professional sales staff. They listen to my needs, provide advice, and offer alternatives if required.
The guys in the warehouse are very helpful too. Delivery of cut items to my vehicle while I wait is done without request.
I really enjoy shopping here.
Perfect!
Had my angles and plates ready 15 minutes after I walked in the office!
Excellent Customer Service. Clarity and precision of what cuts were being done to the metal. Fast order completion and pick-up arrangements.
There's a good selection of materials, and it's local.
Punctual and precise
Good customer service, good industry pricing, generally you have stock what we need and if you don't you are able to get it within a reasonable time and cost. Delivery options are great as well, especially with the free delivery of a $500 plus order.
Service is prompt, staff are helpful and the entire process has worked well fo rme.
I received my requested quote right away. Everything I need was in stock was promptly shipped to me. Excellent service.
Your guys are doing a great job
Good range of availability, fast service
Work

Always fast efficient and friendly. Had a late Friday afternoon order which we all hate . They got it done .