Customer Testimonials
product availability and service
I needed metal plates a certain size and thickness. They had the whole job done quickly and for a great price. The staff were super helpful and friendly.
They have a good selection and can get supply very fast. My order was in and cut to my specifications. I will definitely buy from again.
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Great customer service and follow up
Very knowledgeable and friendly staff.
Display layout of multiple materials, sizes (HSS, flat, round) and and able to sort through materials cut for a good visual inspection, the cost of material (cuts) and friendly staff
Variety as well as cutting services
Quick and i can get just what I want
great employees there
Service was excellent. We were taken back into the shop and were to put our hands on the actual metal tubing we wanted for our project. The staff were very helpful.
The staff are friendly and helpful and always able to provide the materials I need.
Good selection, okay prices, and fantastic customer service.
Courteous, professional and accommodating
Very pleased as well in the pickup. Very quick
Easy to use.
Quick.
Cost effective.
many types of material and many shapes, no minimum size order
Availability and price not too bad.
Woody (Chtis) and Chad are amazing and could not be more helpful! I'm just a small DIY customer and yet they treat me as if I was a pro!
I like the guys working there, always helpful and knowledgeable, so it makes it an easy choice!
I like the efficient manner my needs are met with. My small projects are much more enjoyable using new clean materials cut into manageable pieces. I’m looking forward to returning more frequently.
Absolutely stellar customer service! Top class! Knowledgeable, attentive, resourceful and ever friendly. Don’t complain even a bit, if asked to look up previous orders to determine a required repeat order etc.
Have had the pleasure of dealing with Roger, Ian, Tommy, Page etc. Don’t know if it can be attributed to company culture or they all just happen to be fabulous individual characters who are great at what they do.
Good product offering and quick turnaround.
Highly recommended.
Top notch service and extremely helpful
You always have what I need.
Good supply and prices
No minimum billings
Quick service
The team at the Ottawa location are excellent. They are efficient, friendly and professional. My orders are always fulfilled accurately. Its been pleasent ordering from the team in Ottawa.
The online store is easy to use, the product prep has been quick, and pick up is easy.
Excellent customer service, quick turn around.
Very helpful staff.
Prompt service.
Thanks!
Everything was cut to length and bundled together for pick up.Quick and easy.
As a hobby machinist being able to get the small quantities that I require in a quick and easy way is a big bonus for me
Very good. Great customer service answers all my questions. Great product quality. Would highly recommend. Thank you!