Customer Testimonials
They always answer emails and are always friendly when I go in to inquire about metal.
Friendly staff, and you can buy custom lengths instead of full length
I like that a quote was sent and followed up on. All my questions were answered in a timely manner and was able to order and it was ready for pick up when promised. I will definitely want to deal with Scott James again.
Honest pricing, quick turnaround. Professional and a pleasure to work with. Highly recommend. St Catherines location.
For the info, material and service that I needed for my needs was acceptable and pleasant.
A good service for small needs for most people.
Sue & Ryan provide some of the best customer service I've ever experienced. All I gotta do is call and they will find anything I could possibly need.
Convenient , no minimum amounts, knowledge staff, pleasant attitude!
I’ve had nothing but great experiences with Metal Supermarkets. They help me out almost every day, and their customer service is second to none. The team is always friendly, knowledgeable, and quick to get me exactly what I need, which makes a huge difference when I’m trying to keep jobs moving.
A special thank you to Jamie, who is absolutely amazing at what he does. He’s always professional, helpful, and goes above and beyond to make sure I have the right material and that everything is ready on time. It’s rare to find someone so dedicated to providing excellent service.
I highly recommend Metal Supermarkets to anyone looking for quality materials and outstanding customer support. Thanks for making my job easier every day!
Good communication
good service
Friendly knowledgeable service that went above and beyond to complete my project
Lots of different inventory
Quick service
Packed up nice, cut to order, fast and friendly!
Fairly broad selection of material in stock and willing to bring something in it it's not
Good pricing, good delivery.
always have what we need, staff is great!
Always fast and quality. I always have an amazing experience when dealing with Burnaby Metal Supermarkets
Always have what I am looking for and your customer service is the best at Walnut Groove location.
Always ready to help and make my projects easy!
Thank you
Amazing, polite staff and fair prices
Great selection, great service, excellent prices. Thank you!
Good service, efficient and reasonable
Order was correct and material was available in a timely manner
Great staff, Excellent communication and good turnaround time.
The best.
Sean Devenish
President of True Custom Carpentry Inc.
Best customer service and genuinely the nicest people. 100% highly recommend.
Super friendly service and great pricing. I think Sue was the person on the phone helping me and my students
Knowledgeable and courteous staff with quick response on quotes and delivery.
Grab n go section was fantastic and got a good discount on material
The speed and customer service of Metal Supermarkets helped our small business get off the ground with our displays. Awesome to have a local go-to spot for custom metal pieces!

The person i worked with at the westend location was amazing. Super friendly, helpful and knowledgeable. The A36 carbon steel plate I purchased was perfect. Would definitely come back again.