Customer Testimonials
Staff very friendly and I can get someone when I call, deliveries are right on time
Friendly and professional
I can buy propane anywhere but I choose Virginia Propane for the excellent customer service from office people to delivery driver.
I like the auto refill option
The staff in the Ashland office is always kind and friendly and the entire staff is responsive and prompt.
It wsa friendly, price was clear and process well explained.
Delivery scheduling is quick and easy and the phone assistants and courteous, helpful and friendly. Great customer service!
Speedy delivery
Great service. Friendly workers.
The People! The people are great!
Your response time is wonderful and your technicians are so knowledgeable. I love this company!
Fair price and excellent customer service.
Your staff is top notch!!
Prompt and dependable
I like the web set up the efficiency as well as delivery schedule.
Dependable and courteous delivery
Virginia Propane monitors the levels of my oil tank and fill us in on a periodic basis to make sure that the tank always has oil to heat with.
They provide annually customers with the futures option to purchase oil by contract in advance at a reduced rate. This potentially saves the consumer hundreds of dollars
Their customer service personnel are friendly and effective at resolving any issues the customer may have.
Finally, the oil delivery man leaves a receipt on the front door enclosed in weatherproof plastic, so the customer knows immediately after the fill has taken place how much oil has been delivered and the cost.
Your service is always prompt and you arrive when you say you will arrive. Wonderful customer service over the phone and very helpful!
Budget plan
Very timely!
Polite people
Service with a smile!
When I called customer service, to update my credit card, the woman was efficient and friendly. But, it would have been nice to be able to just do it online.
I never need to call for propane, they just show up once or twice a year and top off my tank. One less thing for me to worry about.
Always responsive.
Good service
It’s a simple process fill and bill
Deliveries are automatic. I don't have to worry about checking the tank and scheduling deliveries.
Drivers are always friendly.
Always fills me up with Joy and Gas !!!!*****!!!!!!!!
Cost is competitive. Service is reliable. Never ran out of propane.
Responsive, professional, knowledgeable, helpful staff.
Auto delivery feature.