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Patient Testimonials
Regina is very detailed.
The warmth and professionalism of everyone there!
I found each member of the staff I met, including Dr. Krenzer, to be knowledgeable and helpful. The doctor and nurse were thorough and involved.
Dr. Krenzer suggested I look into GoodRx for savings on prescription medications. I did the research, and can cut annual costs of my prescription drugs in half, a savings of $550 for the year.
I feel I am in excellent hands in your office.
Very quiet and plenty of space, temperature set right
Communications, promptness, professionalism and the ability to LISTEN!
Dr Browning
Amazing staff!!
Dr. Any friendly staff
I love Dr. LaCroix. He has a way of making you feel like he can help. When I first started going to the office my A1C was awful. I am down under 6 now. I have many issues health wise but all of my numbers are good. I do miss the staff up front, because they were way more nicer than the new ones.
Always friendly and courteous. And professional.
Dr Lacroix and staff are so nice.... and it’s not just an in and out appointment ... they spend time listening.
Everything. Dr LaCroix is the best!
The staff super friendly. Dr. Lacroix was patient with me, took time to discuss every question and concern. Great care and experience.
Everyone was quite friendly and helpful, although there was a early mixup about my chart/ reason for my appointment, they got involved and sorted it out quickly and correctly. The confusion had put my appointment behind and as I was there for a physical with lab work I was outside the normal lad draw window but Since you had been fasting for the draw, the front desk and the phlebotomist coordinated and got my labs drawn, Very happy with the staff.
Friendly, comfortable, all needs are met without hesitation
Associates very pleasant
Waiting time not that long
Doctors very polite & concerned about health & our well being
Great staff fantastic doctor Krenzer. And cleanliness.
I like Dr. Browning. He is calm, not an alarmist; he is friendly and encouraging. His nurse, Nicole, is wonderful—funny and fine.
Doctor Lacroix and Rachel are very friendly, attentive and informative. Very comfortable environment and trusting.
I like the fact that all the doctors in the system have access to my history. The Baymeadows office is very near my residence.
Everything! Central location, very welcoming office, extremely helpful and kind staff, and Dr. Lacroix is great!
Friendly staff and efficient
The BEST !! You Listen! And Explain
Very friendly. Takes care or any thing I need.
Dr. Krenzer, “Cathy”, office staff.....all excellent. Take the time to listen!
Dr. Krenzer is very friendly and knowledgeable
Your office is about a mile and a half away.
We've been seeing Dr Arthur Browning since we moved to Jacksonville in 2002. We couldn't be happier! We know him as a friend, now and have great respect for his professionalism and his help.
Have you thought about cloning him?
Carol & Name removed
Very kind, treat like a human being.
Compassionate staff and providers. Provider is great at working with patient and addressing their concerns

Pretty easy experience from start to finish. Dr. Lacroix is always great