Customer Testimonials
service
DAN YOUR INSPECTION AND TESTER OUT OF WOODHULL WAS GREAT TO DEAL WITH.HE WAS VERY INFORMATIVE AND PROFESSIONAL.
I AM DISAPPOINTED WITH THE PRICE QUOTE. I WAS QUOTED $1.49 FOR THE FIRST FILL AND THIS PRICE WAS GOOD THROUGH 4/30/25. THIS PRICE WAS DUE TO ME HAVING 3 ACCOUNTS WITH YOU. WITH THAT PRICING, I MADE AN APPOINTMENT FOR THE INSPECTION AND MINOR REPAIRS THAT DAN DID.
MY FIRST INVOICE THAT WAS FOR AN INSTALL AT THE HUNTING CAMP WAS BILLED OUT AT APROX 2.59 WHEN I CALLED FOR THE CORRECTION, THE YOUNG LADY WAS GREAT AND CORRECTED THIS. SHORTLY THERE AFTER I RECIEVED A CALL FROM ROGER WHO INFORMED ME THAT I PROBABLY MISUNDERSTOOD OR DID NOT HEAR FROM THE PERSON WHO QUOTED ME THE 1.49 THRU 4/30/25 CORRECTLY. THAT I WOULD BE SUBJECT TO EITHER FIXED OR VARIABLE PRICING AT A MUCH HIGHER RATE.
I AM VERY FAMILIAR WITH PROPANE PURCHASING AND DO NOT MAKE THOSE KIND OF MISTAKES. I KNOW ROGER WAS POLITELY TRYING TO EXPLAIN THAT I MADE THIS MISTAKE. AT THIS POINT, I ONLY HAVE REQUESTED FILL UPS AT THE 1.49 PRICING AND WILL SEE WHAT PRICING IS AVAILABLE WHEN I NEED FUTURE FILL UPS.
IT IS TOO BAD AFTER BEING A LONG TIME CUSTOMER AND DEALING WITH PROPANE SINCE THE AGWAY DAYS, I WILL BE FORCED TO LOOK AROUND WHEN I NEED REFILL.
good job.
you take care of our needs
Everyone of the staff has always treated me kindly a positively --that is at all levels. My safety and comfort have always been a priority.. I don't have to worry about my heat or hot water. Those things are an amazing blessing. Thank you all very much.
Rapid response recently to repair damage on our property caused by a landscape contractor.
l have been a customer for many years. we are very happy with the service we get.
They are very accomidating . I have a locked in area and they came to fill my tank with no problems.
Excellent customer service! Tracy Jo Waters is always so friendly and helpful. I started with Griffith after Suburban failed to fill our tank and our copper pipes burst, causing $40,000 in damage a few years ago. I recommend Griffith to everyone, in fact a neighbor signed on and dumped Suburban, too because of our recommendation. Keep up the good work.
Timely deliveries
We appreciate the ease of dealing with Griffith Energy through the years. The automatic tank level reading (or whatever it is called) is very comforting. We have absolutely no complaints.
Glenn and Christine Hendrickson
Service is great, office staff always helpful and respectful.
I have always had great service for all these years and to me that’s worth more than 20 or 30 cents a gallon cheaper than some place else!
I had called because I did not receive a delivery this month. I had checked the gauge on my tank and it was reading 30%. The very nice and professional I talked with had put me on the delivery schedule and that I would probably receive a delivery by the end of the week. Much to my surprise…my delivery was here 45 minutes later!!! I was truly amazed! That is exceptional customer service!!!
Person delivering fuel does a great job hauling the hose up my steep yard, plus very pleasant.
great service
They come when I needed fuel. Thank you.
Quick service
Prompt and automatic deliveries as needed by courteous drivers. Also like the on-line bill paying
The delivery promptness!
So far and we have been with Griffith for many years and have always had great service!! Thank you
Quality people working for you
Great Service
Griffith Energy/Superior Plus has their customer first. Great company
Always maintains adequate Propane Supply
Great customer service!!!!!
Always kept us with fuel. Very nice people
I can monitor my tank level from my phone.
Great, personable customer service. Reliable, extremely competant delivery service.
Prompt service, professional office and delivery personnel.
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