Customer Testimonials
I like having a computer on my tank so I don't run out of fuel.
Remote tank readers and auto refill
Propane makes me warm , and you keep the tank full
Woodhull Propane and Griffith Energy in Big Flats, both came to my aid when I realized that the automatic delivery system was not working. A system change led to this problem. Propane was delivered the next day !!! The technician/driver will have to come back to solve this problem.
Dependable
You delivered where others would not.prompt service
I got a little jumpy when my tank was down to 20% and it was quite chilly here ,,,, that I would run out of fuel before my tank was so low ,,, But there was no need to fret about it as my great crew from Woodhull, NY came as promised and filled my tank.. wonderful people over there !!! Thank you !!!
Acceptable price, good delivery people
Always have been prompt with deliveries and I do like their pre-pay offers and system
Your employee’s are great, especially Mr. Brewer. If it was not for his happy good natured attitude, I would buy from short.
great employees willing to assist
The staff in Woodhull have gone above and beyond to help us resolve billing issues. Despite their devastation during area flooding, our concerns were addressed and resolved. Other businesses should take notice and take lessons of excellent customer service.
And deliveries have always been timely and courteous!
Thank you.
Drivers and office personnel are very pleasant. When I call, my questions are always answered.
Good service
Great service
Good communication and service
The crew that showed up to install the tank for our Garage did an excellent job
I have had them for 10 years with no problems
A couple of times over the last 21 years I have had my tank be completely empty. You immediately sent someone with a temporary supply until the big tanker could get here.
Everyone I have talked to has been great. Very friendly and helpful.
Friendly helpful people
Shelly Carl is a fantastic Customer Service professional. She truly cares about her customers and treats me like a favorite family member. I can count on her to quickly and accurately fix any computer glitches in the delivery schedule or invoicing. Shelly is one of the primary reasons that I have been a loyal customer for over 25 years. Greg Green
Great customer service every time for the 25 years I have had Griffith!
Reliable service
Local and friendly.
Always helpful when I have called. Everything is very streamlined and easy to figure out online. We have always been pleased with service
I called for a delivery and indicated I would be out of town. Griffith Energy delivered and made sure my gate was closed when completed.
Thank you,
The staff is very knowledgeable and friendly. They care about your needs.
The filling of the propane tank is on a regular schedule.

You take great care of us as a remote customer. Servicing our tank and helping with solutions to our problems. Thank you