Customer Testimonials
Real people with real customer service. And you listen to your customers when they have issues.
Great service, I have never run out of propane with this company.
My family received Kerosene from you for many years at our home in Hartwick. Although we are no longer there I appreciate your care in providing for our home heating needs. I also appreciate the way it was possible to discuss the best possible cost options with you.
Thank you!
Quick response and follow up
I have called only when needed and someone is always right there to help out
Superior watches my tank and keeps it full and only adds if it really needs it. During the last winter when a few fly by night outfits ran out i was checked on. Their billing is quick and filled out same day and left at the door.
Pricing is average and they are local
The customer service at Superior Plus is awesome. The fuel is a great quality
On line account access is very handy and simplifies the payment process as well as monitoring the propane level remaining.
The on line site is great! So was the customer service Representative I spoke with on the phone!
Service was courteous and friendly..
I am so pleased that I went with Superior plus... Thank you Superior plus while you have done for me so far..
Dema Hart
Quick on all replies and with deliveries
Dependable
Everything
Prompt, organized and reliable
Employees are helpful and friendly. Fuel is delivered automatically. Prices seem reasonable.
Everything!! I love the customer service and their products have been great as well. I was looking into moving, and they were the first ones I called about doing another oil to propane conversion for me. Great prices, great service, great people!! What more can you ask for?
Customer Services is wonderful! Every time I have had to call - very pleasant and helpful.
THank you
very professional and pleasant to do business with
Great, timely service!
They are affordable and are nice to work with.
I heat with propane & Superior Plus doesn't let me run out so I don't have to worry about going out in the middle of winter to read the tank.The girls in the office are very helpful & has answered any question I have ever had.I have always received polite & dependable service.
Yes
Always pleasant to deal with, whether on the phone or in person with the delivery person.
Great service
Professional installation by knowledgeable installers who were knowledgeable, courteous and on time
Very good customer service at the St Johnsville office.
I am very happy with the service. Just wished the associate that came here changed the settings on, regulator on the stove. Which is tine my huband said he will figure it out.
We have had good service for some time now. The service man arrived on schedule to check out system after generac auto generator installed. Overall pleased with results.
cheaper than other companies and you have fuel when others ran out
I like I can call and get a delivery quick, one thing bad though is your prices, I just paid 3.53 a gallon, Midnight Oil is 1.79 a gallon. I have been doing business with 20 plus years. Hate to switch, cause I have had such good service with your company.