Customer Testimonials
You are efficient, polite and I like the website. Easy to use.
Price
The customer service is outstanding.
Price fair and never have run out of propane
The tank monitoring system is very helpful as we are not full time residents. We find the office staff efficient and personable, and the auto billing and payment system is very convenient.
Friendly staff and customer service
good service
Have been beyond wonderful in every way. Would recommend to anyone and everyone.
Everything!! Some of the most kind, respectful, understanding people I've ever worked/dealt with. The product quality and pricing is on point. I've been with them for almost 7 years and don't plan on changing anytime soon.
Outstanding customer service 😊
Install guys were on time, respectful and explained everything. Second guy that came to fill the tank was very nice. Prices are the lowest we have found. Tanks look new. Only issue which is minor is on initial call was told we would receive a call back within 24hrs, we waited 48 then called back and everything was fine. Not a huge deal at all. Would recommend 10/10
Alway accommodation and quick service
I'm always filled before I run out of gas
Everything.
Prompt service and helpful staff.
Always treated respectfully by office staff and delivery people. Especially enjoy working with Janet in the St Johnsville office😊
A great plus for you is your delivery personnel. They deliver when needed, deliver the proper amount and are positive.
Good service.
dependable deliveries, friendly and knowledgeable office staff.
All personnel have been informative and working with them has been great.
All of the staff I have dealt with are wonderful. In the field and in the office. In the field, Ryan Rockwell is a huge asset to Superior. He is very accommodating and knowledgeable. In the office, Colleen and Judy are very professional and couldn't be any more helpful. I have stayed a loyal customer of Superior and have recommended many people because of the stellar customer service these 3 employees have given me.
Friendly & efficient service for delivery & the customer service when calling on the phone is excellent!
I get propane once a year.. the customer service is amazing..
Girls in the st johnsville office are amazing
Had my home heating fuel system switched over to LP. Crew did an outstanding job with their part and I am very happy with the service I received.
Great people, awesome service.
We like the friendly service from the delivery man to the office reps. Everyone has always been very polite and courteous, and patient when we had questions.
Ryan is awesome to work with, and also his crew, polite and courteous!!
Service is excellent

Each individual working at the local St. Johnsville office are a delight and pleasure to deal with. They are very helpful and are quick to answer any questions or concerns. Coleen and Janet are awesome to deal with in the office, and Matt and Murr, the two drivers/technicians that I’ve interacted with, are very helpful. Amazing crew at this local office.